Channel Partner Manager

About you and the role

You are a skilled relationship builder who can connect strategy with execution to drive real revenue outcomes. With a natural ability to understand partner and client goals, you can align solutions that add significant value. You have experience working in B2B SaaS and a deep understanding of partnership ecosystems, including the nuances of managing agency and solutions partners. In this role, you’ll focus on cultivating and expanding high-impact referral, reseller, and strategic partner relationships. You will also be responsible for driving a robust partner sales pipeline and achieving key revenue objectives, ensuring both short-term wins and long-term growth.

What you’ll do

Leverage PartnerStack for PartnerStack. Show, not just tell, how PartnerStack can drive partner-led growth and streamline partner management for both agencies and solutions partners.

Manage and nurture relationships with agencies that refer business to PartnerStack. These agencies will introduce PartnerStack to their clients as a valuable addition to their own service offerings but do not always handle full account management. Your role is to ensure these partners see clear value in the relationship by:

• Provide the tools, resources, and insights agencies need to quickly identify and refer clients who can benefit from PartnerStack. By positioning PartnerStack as a strategic solution for their clients’ needs, agencies can elevate their own services and drive new revenue streams.
• Help agencies understand how PartnerStack enhances their value to clients by filling a gap in partnership management, enabling them to become trusted advisors on partnership solutions even without direct platform management.
• Offer a well-structured, rewarding program that aligns with the agencies’ growth goals. Regularly communicate the potential for referral income and new client acquisition, reinforcing PartnerStack as a valuable partner in their business growth. This structure is already in place, but you’ll be responsible for ensuring our agency partners understand it and see the value from it.
• Build trust with agency partners by providing a dedicated point of contact at PartnerStack, regular check-ins, and co-marketing opportunities. Keep them engaged and invested in PartnerStack by highlighting success stories, best practices, and potential co-branded initiatives that amplify their influence.
• Build relationships with solutions partners who, like agency partners, refer clients to PartnerStack. These solutions partners also manage PartnerStack client accounts, driving client success directly through PartnerStack with the customer.
• Provide solutions partners with the resources to effectively onboard, integrate, and manage PartnerStack for clients, positioning them as trusted advisors who enhance client loyalty and long-term growth.
• Support solutions partners in maximizing recurring revenue and driving pipeline by maintaining ongoing engagement with clients, ensuring they fully leverage PartnerStack’s capabilities.
• Partner with our Partner Marketing leader to collaborate on joint marketing initiatives that highlight PartnerStack’s impact, promoting solutions partners as leaders in their space and driving mutual growth.

You’re a great candidate if...

• You bring 3+ years of experience in partnerships, alliances, sales, enterprise account management, or channel roles with a strong pipeline and revenue focus.
• You’re comfortable engaging and influencing senior executives and are skilled at navigating complex decision-making processes in enterprise settings.
• You have a proven track record of working cross-functionally with product, program management, and business development teams to build partnerships that drive pipeline and revenue.
• You have direct sales experience or a strong sales acumen, with an understanding of how to coordinate field teams for successful partnership execution.
• Your communication skills (both written and verbal) allow you to engage multiple stakeholders effectively, including marketing, solution architects, product managers, and account management teams.