Full-Time
Deployment Engineer
Touchless self-checkout ecosystem
Consumer Goods
Junior, Mid, Senior
Remote in USA
Required Skills
Customer Service
Requirements
- Bachelor's Degree
- Ability and desire to travel frequently
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful
- Strong communication skills
- Ability to lift 50 pounds or more
- Preferred: prior IT or tech repair experience
- Strong technical ability
Responsibilities
- Traveling the country launching new locations and helping customers
- Diagnosing and troubleshooting issues remotely and in the field
- Responding to customer escalations and inquiries
- Maintaining a subject-matter expert level of knowledge of deployment systems and software
- Installing kiosks to ensure customers and clients are set up for success
- Planning and preparing for deployments
- Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person
Mashgin's mission is to make a frictionless checkout experience for all using advanced computer vision. The company is committed to reducing the friction between customer desires and their ability to be on their way with their ecosystem that is anchored by the only 3D computer vision and deep learning based checkout system in the world.
Company Stage
Series B
Total Funding
$84.8M
Headquarters
Palo Alto, California
Founded
2014
Growth & Insights
Headcount
6 month growth
↑ 2%1 year growth
↑ 35%2 year growth
↑ 21%Benefits
Competitive healthcare, dental & vision options
Competitive equity
Hybrid remote environment
Office snacks
Flexible PTO
401k