Full-Time

HR Business Partner

Posted on 11/19/2024

Yotpo

Yotpo

501-1,000 employees

eCommerce marketing platform for customer engagement

Consumer Software
AI & Machine Learning
Consumer Goods

Compensation Overview

$140k - $165kAnnually

Mid

New York, NY, USA

Requires onsite presence in NYC for three days per week.

Category
Human Resources
People & HR
Requirements
  • 3-5 years of experience in an HR Business Partner role
  • 6+ years of experience in the HR field
  • Experience working in and supporting complex, global matrix organizations and teams
  • A true hands-on approach as well as the ability to successfully monitor the 'pulse' of the employees to ensure a high level of employee engagement
  • Proven ability to diagnose problems using strategic thinking skills as well as identify and drive appropriate solutions
  • Team building and team development capabilities
  • Strong written and verbal communication skills
Responsibilities
  • Act as a trusted adviser to employees and leadership teams; understand the pulse of our business to proactively identify organizational needs and propose solutions.
  • Partner with leadership and employees to provide guidance on career pathing, performance management, talent development, team building, org changes, etc.
  • Lead the full employee life cycle: onboarding to offboarding including operational aspects.
  • Lead employee retention efforts and people experience; create innovative ways to make Yotpo a great place to work.
  • Utilize employee engagement data to drive key insights and decisions around growth and retention.
  • Partner with the HR Functions to deploy and execute projects such as: workforce planning, employee engagement, training and development, etc.

Yotpo provides an eCommerce marketing platform that helps online businesses grow by utilizing customer feedback and engagement. The platform offers tools for customer reviews, visual marketing, loyalty programs, referrals, and SMS marketing, making it particularly useful for eCommerce brands aiming to enhance customer experience and increase sales. Yotpo's services are designed to integrate with existing marketing strategies, allowing businesses to collect and showcase customer content, develop customized loyalty and referral programs, and analyze customer feedback using artificial intelligence. Unlike many competitors, Yotpo operates on a subscription-based model, ensuring a consistent revenue stream while delivering ongoing updates and support to clients. The company's goal is to transform customer feedback into actionable insights that help brands improve their offerings and boost their profitability.

Company Stage

N/A

Total Funding

$424.1M

Headquarters

New York City, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

6%

1 year growth

16%

2 year growth

12%
Simplify Jobs

Simplify's Take

What believers are saying

  • Yotpo's recognition of partners like Agital as the 'Best Digital Marketing Agency in North America' highlights its strong industry relationships and commitment to excellence.
  • The launch of new features like the eCommerce Retention Marketing Platform and email marketing solutions demonstrates Yotpo's ongoing innovation and ability to address rising customer acquisition costs.
  • Expansion into the Asia-Pacific region under the leadership of Adam Ioakim indicates significant growth potential and market penetration.

What critics are saying

  • The highly competitive eCommerce marketing space requires Yotpo to continuously innovate to maintain its market position.
  • Integration challenges with new features and platforms could lead to potential disruptions in service and customer dissatisfaction.

What makes Yotpo unique

  • Yotpo's comprehensive suite of marketing tools, including customer reviews, visual marketing, loyalty programs, referrals, and SMS marketing, sets it apart from competitors who may only offer specialized solutions.
  • The platform's seamless integration with existing marketing strategies and AI-driven insights provide a unique value proposition for eCommerce brands looking to enhance customer engagement and drive sales.
  • Yotpo's subscription-based model ensures a steady revenue stream and continuous updates, which is a competitive advantage over companies with less predictable revenue models.

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