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Xplor

Vertical SaaS with embedded payments

Vice President of Product

Product ManagementConfirmed live in the last 24 hours
Full-timeOregon, USA$280k - $290k /yrRemote

About the Job

Requirements

  • At least 12 years of product management experience, including at least 5 years leading product leaders in B2B SaaS or vertical software.
  • A track record of taking data, artificial intelligence, or machine learning products to market and demonstrating revenue impact.
  • Ability to prototype using artificial intelligence coding and agent tools, and regular use of artificial intelligence in their own work.
  • Experience shipping artificial-intelligence-first products, including agentic workflows and human-in-the-loop design.
  • Experience building evaluation sets, setting quality thresholds, and monitoring artificial intelligence in production.
  • Hands-on experience with pricing and packaging artificial intelligence features, including usage-based models and inference-cost trade-offs.
  • Working knowledge of generative artificial intelligence, large language models, agents, retrieval, and evaluation sufficient to challenge engineers and explain trade-offs to executives.
  • Strong grounding in data quality, governance, privacy, and the characteristics of AI-ready data.
  • Experience with responsible artificial intelligence and regulatory frameworks across multiple regions.
  • Ability to lead through influence in a multi-business-unit or federated organization.

Responsibilities

  • Recruit and train artificial intelligence champions across functions and business units to identify, build, and own automations.
  • Provide champions with playbooks, low-code tools, office hours, and a path from idea to approved production workflow.
  • Recognize and share successful work to encourage adoption across teams.
  • Lead change management through training, communications, and support that help people trust and use the solutions built.
  • Collaborate with champions to identify high-volume, repeatable processes across support, onboarding, finance, human resources, sales operations, engineering, and back-office functions.
  • Size automation opportunities by hours saved, cost, cycle time, and quality, and maintain a company-wide ranked automation backlog.
  • Design artificial-intelligence-native workflows that deliver substantial efficiency gains.
  • Build reusable components, including connectors, prompts, evaluations, and templates, so automations can be delivered more efficiently.
  • Set baselines and report savings and productivity gains against them.
  • Define the operating model for agents and workflows, covering intake, approval, build, test, deploy, monitor, and retire stages.
  • Create a central registry recording each agent's owner, purpose, accessible data and systems, and risk tier.
  • Partner with Security and IT on agent identity, least-privilege access, secrets management, audit logs, and kill switches.
  • Set evaluation and monitoring standards for accuracy, drift, cost per task, failure rates, and escalation to humans.
  • Prevent agent sprawl by identifying duplicates, enforcing shared components, and retiring agents that no longer provide value.
  • Help functions manage artificial intelligence spending through budgets, model routing, and team-level usage reporting.
  • Turn systems-of-record data into insight products, including industry benchmarks, spend and demand trends, cash-flow forecasts, risk signals, and next-best-action recommendations.
  • Define target customers, including small and medium-sized business customers, enterprise partners, financial institutions, and other third parties, and identify the problems they will pay to solve.
  • Own pricing and packaging for subscriptions, tiers, usage-based application programming interfaces, embedded dashboards, and premium add-ons.
  • Work with Data Engineering to build artificial-intelligence-native data foundations covering ingestion, transformation, normalization, categorization, entity resolution, quality, and lineage.
  • Use artificial intelligence to make data understandable through natural-language querying, summaries, and actionable explanations.
  • Take products from validation to launch, including go-to-market, enablement, and customer success plans.
  • Partner with Legal, Privacy, Security, and Risk to ensure each data product has a clear legal basis, consent, and contract rights for the data it uses.
  • Set aggregation, anonymization, and minimum cohort-size standards to prevent identification of any customer, cardholder, or individual.
  • Keep payment card data out of insight products and meet PCI DSS and regional data protection requirements, including GDPR, UK GDPR, Australian and New Zealand privacy laws, and US state privacy laws, with Legal confirming specifics.
  • Apply the same governance to internal automations that handle customer or employee data.

Desired Qualifications

  • Experience in a product, strategy, consulting, or venture role sizing artificial-intelligence opportunities.
  • Experience establishing an artificial intelligence center of excellence or central pod model.
  • Familiarity with artificial intelligence management standards such as ISO/IEC 42001 or the NIST AI Risk Management Framework.

About the Company

Xplor

Vertical SaaS with embedded payments

Xplor provides a global platform that combines software-as-a-service with embedded payments and tools for small and mid-sized businesses in education, fitness, field services, and personal services. It works by pairing vertical-specific management software with an integrated payments system called Xplor Pay, allowing businesses to run operations and take payments in one place. What sets Xplor apart is its focus on many different verticals, built into one brand through acquisitions, creating a single ecosystem rather than separate software or payment products. Its goal is to help SMBs grow recurring revenue and process more payments across many countries, aiming to serve about 130,000+ businesses and handle tens of billions in payments.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2022

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