SunSource

Fluid power distribution with engineering support

Inside Sales Representative

Account ExecutiveConfirmed live in the last 24 hours

Full-timeMarietta, GA, USANo salary listed

About the Job

Requirements

An Associate’s degree from a Business or Engineering program; a Bachelor’s degree is preferred. Other majors and experience will be considered.
Alternatively, three or more years of experience working in an Inside Sales-related position within the Industrial Fluid Process industry.

Responsibilities

Provide service to customers and support to outside sales staff.
Answer telephone calls or respond to customer correspondence regarding technical questions on products or systems.
Engage in technical discussions to obtain applicable information, identify the correct product, and advise customers on product substitution or modification when replacement is necessary.
Select and specify products based on customer application and design prerequisites.
Confer and correspond with service technicians, service managers, or manufacturers to resolve unusual or complex technical problems, or refer highly complex problems to an Applications Specialist or Manager.
Provide detailed product quotations by computing price, discount, and shipping charges as required and within company guidelines.
Inform customers of pricing, back orders, delivery, delayed shipments, and other order-process problems, and provide tracking information.
Obtain purchase order numbers and/or credit card information from customers.
Confer with Accounting to research and resolve invoicing or credit discrepancies.
Attend sales meetings or educational activities to stay current on technical developments with the products.

Desired Qualifications

Working knowledge of electrical systems, pneumatics, mechanical assemblies, gauges, valves, instrumentation, steam traps, and/or strong mechanical aptitude.
Ability to read, analyze, and interpret technical drawings, electrical schematics, and technical procedures, and to write reports and general business correspondence.
Ability to calculate discounts, commissions, proportions, and percentages, and convert standard measurements to metric.
Working knowledge of Microsoft Office products, including Outlook, Word, and Excel, and Prophet 21.

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

Looking for a career in Inside Sales that involves providing technical customer service? Do you possess a mechanical aptitude, enjoy solving problems, and are a team player? Then this position may be for you as we are looking for an energetic, self-driven, technically inclined individual with a warm personality to join our Instrumentation Inside Sales team.

In this role, you will be responsible for:

Providing outstanding service to our customers and support to the outside sales staff

Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems

Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary

Selecting and specifying products based on customer application and design prerequisites

Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager

Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines

Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information

Obtaining purchase order number and/or credit card information from customer

Conferring with Accounting to research and resolve invoicing or credit discrepancies

Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products

This is a full-time in-office position at our Marietta, GA office. Hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

Associate’s Degree (Bachelor’s preferred) from a Business or Engineering program. Other majors and experience will be considered.

Three plus years experience working in an Inside Sales relatable position within the Industrial Fluid Process industry.

Preferred Attributes

Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, valves, instrumentation, steam traps and/or a very strong mechanical aptitude

Ability to read, analyze and interpret technical drawings and electrical schematics and technical procedures, write reports and general business correspondence

Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric

Working knowledge of Microsoft Office Products (Outlook, Word, Excel, etc.), Prophet 21.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).

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About the Company

SunSource

Fluid power distribution with engineering support

SunSource distributes fluid power components and systems to OEMs, MROs, and mobile industrial equipment users. It provides design and engineering support, supply chain optimization, productivity solutions, value-added services, and repair capabilities. The products are delivered through a national network with strong local presence, combining technical expertise with customer service to offer cost-effective, maintenance-reducing solutions. SunSource differentiates itself through its long track record (85+ years), comprehensive engineering and repair services, and a focus on helping customers boost productivity while lowering operating costs. The company aims to deliver high-quality products and services, foster growth for its associates and partners, and build lasting customer relationships through technical support and reliable service.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Windsor, CA
Founded: 2001

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