Senior Community Engagement Specialist
Posted on 1/23/2024
INACTIVE
Jellyfish

201-500 employees

Platform aligning engineering work with business strategy
Company Overview
Jellyfish is a leading Engineering Management Platform that provides engineering leaders with comprehensive visibility into their organizations, facilitating alignment of engineering work with strategic business objectives. The platform's ability to analyze engineering signals and contextual business data enables companies to optimize the allocation of engineering resources, thereby enhancing efficiency and business impact. With a culture focused on data-driven decision making, Jellyfish empowers teams to perform at their best, integrating business and financial strategy into the Software Development Life Cycle (SDLC), and providing valuable insights for improved planning, forecasting, and operational metrics.
Data & Analytics
B2B

Company Stage

Series C

Total Funding

$117.2M

Founded

2017

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

2%

2 year growth

69%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Marketing
CategoriesNew
Growth & Marketing
Social Media
Requirements
  • Experience in marketing and community management
  • Curiosity and eagerness to learn from customers and understand their use cases
  • Strong copywriting skills
  • Ability to work cross-functionally
  • Organizational skills to keep different program elements on track
Responsibilities
  • Surprise and delight customers to increase retention
  • Manage Jellyfish’s customer community and identify other opportunities for community engagement
  • Own Jellyfish’s social media strategy
  • Create and maintain a reference database
  • Manage G2 review strategy
  • Project manage customer and executive advisory boards
  • Measure and report the results of community initiatives
  • Work with teams across the organization to achieve business goals
  • Continuously help improve the product experience
Desired Qualifications
  • Articulate communication skills
  • Creative mindset to bring new ideas to enhance customer experience and share stories