Full-Time

Product Manager

Operations

Confirmed live in the last 24 hours

SevenRooms

SevenRooms

201-500 employees

Guest experience and retention platform for hospitality

Consumer Software
Enterprise Software

Compensation Overview

$140.8k - $165kAnnually

+ Bonus

Junior, Mid

Remote in USA

This role can be performed remotely in any US state.

Category
Product Operations
Product
Required Skills
Agile
Product Management
SCRUM

You match the following SevenRooms's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2+ years of product management experience
  • 1+ years building B2C SaaS applications required
  • Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
  • Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
  • Experience working in Agile and knowledge of sprint planning & prioritization
  • An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
Responsibilities
  • Define business and product requirements while also setting a cohesive long term strategy
  • Lead cross-functional teams to execute on product plans and to deliver results
  • Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities
  • Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
  • Research, analyze, and interview customers to understand their requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
  • Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints

SevenRooms provides a platform that helps businesses in the hospitality sector manage and improve the guest experience. This platform covers various aspects of a guest's journey, including reservations, takeout orders, and customer satisfaction. It allows hospitality businesses, such as restaurants and hotels, to gather and analyze data about their guests, which helps them understand individual preferences and tailor their services accordingly. This personalized approach enhances the overall experience for guests and encourages them to return. SevenRooms also includes automated tools that streamline operations and save staff time. The company charges a subscription fee for access to its platform, which not only helps businesses operate more efficiently but also offers insights into customer behavior for targeted marketing efforts. The main goal of SevenRooms is to improve guest experiences, foster customer loyalty, and drive repeat business for its clients.

Company Stage

Series B

Total Funding

$69.6M

Headquarters

New York City, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven personalization boosts SevenRooms' market potential.
  • Partnerships with major hospitality brands enhance SevenRooms' industry credibility.
  • Expansion of AI-powered tools strengthens SevenRooms' customer engagement capabilities.

What critics are saying

  • Increased competition from Square's integrated solutions may impact SevenRooms' market share.
  • The $10 billion acquisition of Vast Data could strain SevenRooms' financial resources.
  • Integration challenges with HeyPluto may affect customer adoption of new messaging tools.

What makes SevenRooms unique

  • SevenRooms offers a comprehensive guest experience platform for hospitality operators.
  • The platform integrates reservations, takeout orders, and customer satisfaction management.
  • SevenRooms provides data-driven insights for personalized marketing and customer loyalty.

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Benefits

Unlimited Paid Time Off

Paid Parental Leave

Comprehensive Medical, Dental, and Vision Benefits

Life Insurance

401(k) Retirement Plan

Company Equity

Professional Development Budget