RF-SMART

Mobile-first warehouse management integrated with ERP

Agile Delivery Specialist - Scrum Master

Project & Program ManagementConfirmed live in the last 24 hours

Full-timeJacksonville, FL, USANo salary listed

About the Job

Requirements

A bachelor's or university degree, or equivalent experience.
Previous work experience in business analysis and/or product engineering.
Two years of experience in a related technology role and subject matter expertise in the overall field.
Certified Scrum Master certification or a comprehensive understanding of Agile methodologies and principles.
Strong organizational skills.
Strong written and verbal communication skills.

Responsibilities

Support two to four Agile Development teams.
Oversee processes, coach the team, and ensure processes are followed.
Document and communicate expectations, investigate problems, and drive the team to resolutions.
Guide and share team-oriented behaviors and interactions.
Facilitate Scrum meetings to ensure full team engagement.
Remove impediments.
Report on team key performance indicators.
Develop detailed work plans, schedules, project estimates, resource plans, and status reports.
Interface with product leadership regarding the status of deadlines, throughput metrics, and roadmap progress.
Recommend and oversee process improvements.
Evaluate complex business processes, system processes, and industry standards.
Provide expertise in Agile and understand the principles of product leadership.
Understand how Sales, Services, Support, and Products work together to achieve business objectives.
Influence strategic process decisions through advice, counsel, or services.
Advise or coach newer team members.
Analyze and interpret complex information to define problems and develop innovative solutions.
Persuade and influence others through comprehensive communication and diplomacy.

Desired Qualifications

CSM/PSM I certification.
Previous experience leading or managing business processes within a software-as-a-service model.
Previous experience using NetSuite.

Agile Delivery Specialist ( Scrum Master)

US East Office (onsite Jacksonville, FL)

We exist to transform our customers and change lives.

Who We're Looking For

RF-SMART is seeking a Agile Delivery Specialist (Scrum Master) to join our Products group in our US East Office located in Jacksonville, FL, as we continue to grow. This role is responsible for guiding, motivating, and leading a software development team. Technical expertise, strategic experience, and strong leadership skills are all expected from this important role. The Agile Delivery Specialist will help our Products Team accomplish its goals and directly impact our ability to accomplish our mission by helping to deliver our software products to the marketplace.

What You'll Do:

Comprehensive understanding of agile methodologies
Support 2-4 Agile Development teams
Oversee process and coach the team; ensure the process is followed
Document and communicate expectations, investigate problems, and drive team to resolutions
Guide and share team-oriented behaviors and interactions
Facilitate Scrum meetings to ensure full team engagement
Remove impediments
Report on team KPIs
Develop detailed work plans, schedules, project estimates, resource plans, and status reports
Interfaces with product leadership regarding status of deadlines, throughput metrics, and roadmap progress
Recommend and oversee process improvements
Has considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in Agile and understands the principles of Product leadership
Possess a comprehensive understanding of how Sales, Services, Support, and Products work together to contribute toward achieving business objectives
Directly impact the business by influencing strategic process decisions through advice, counsel, or provided services
Act as an advisor or coach to newer members of the team
Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
Persuade and influence others through comprehensive communication and diplomacy skills

What You Bring:

Bachelor's/University degree or equivalent experience
CSM/PSM 1 Certification preferred
Previous work experience in Business analysis and/or product engineering
2 years' experience in a related technology role and subject matter expert in overall field
Certified Scrum Master or comprehensive understanding of Agile methodologies and principles
Strong organizational skills
Strong communication written/verbal skills
Previous experience in leading/managing business processes within a software as a service (SaaS) model is preferred
Previous experience using NetSuite is desired but not necessary

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). This is not a remote role, selected candidate will be required to be in the office.

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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About the Company

RF-SMART

Mobile-first warehouse management integrated with ERP

RF-SMART helps businesses manage warehouse and inventory operations by providing a mobile-first software platform that uses barcoding and automated data collection to replace paper-based workflows. The system connects directly to major ERP systems (Oracle NetSuite, Oracle Cloud, JD Edwards, Microsoft Dynamics 365) so data stays accurate in real time across receiving, putaway, picking, packing, shipping, and cycle counting. This ERP-to-WMS approach eliminates data silos and provides a single source of truth for inventory movements. With a 40-year track record and a customer base of over 3,000 product-based businesses, RF-SMART differentiates itself through tight ERP integration, real-time data visibility, and a focused WMS/supply chain execution capability that extends ERP functionality. The company’s goal is to improve inventory accuracy, workforce productivity, and overall operational efficiency by delivering a specialized software solution that optimizes supply chain execution.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Jacksonville, FL
Founded: 1982

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