Full-Time
Senior Account Manager
Lowe's
10,001+ employees
Large-scale home improvement retailer
No salary listed
Oklahoma City, OK, USA
In Person
Regular customer, jobsite, office, and tradeshow visits are required.
Bachelor's
 Sales & Account Management (1) |
|---|
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- A bachelor's degree in business or a related field, or equivalent experience.
- Three to five years of relevant professional sales experience.
- Experience selling products and services to strategic accounts and/or in business-to-business sales.
- Experience with customer relationship management technology.
- Drive Pro sales for an assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, and meeting clients or customers at their places of business, jobsites, and tradeshows.
- Schedule regular worksite visits to determine whether additional products are needed, take orders, and work with stores to fulfill orders.
- Negotiate pricing and contract terms during customer meetings to close sales.
- Conduct district research on Pro customer opportunities and identify the highest-opportunity customers to pursue.
- Compile relevant information for assigned accounts and create effective account strategies.
- Work cross-functionally with District Managers and Store Managers to provide the services and products needed to increase Pro sales for assigned customers.
- Meet with senior purchasing decision-makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor-specific tradeshows, and participate in board of director vendor approval meetings.
- Conduct 12 to 15 sales calls each week to review products, production schedules, planning schedules, delivery timing, and new product introductions, scheduling calls one to two weeks in advance.
- Apply a consultative selling strategy to understand customer needs and use a proactive selling approach when scheduling ongoing follow-ups with sales opportunities.
- Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
- Use relevant selling tools, selling programs, and fulfillment channels to provide effective solutions for Pro customers.
- Update the District Manager weekly regarding sales and customer opportunities, wins, sales performance, and yearly planned sales.
- Influence District Managers and Store Managers regarding services and in-stock needs to support specific customer requirements.
- Work cross-functionally with district- and region-based merchandising team members to ensure appropriate products for managed accounts.
- Communicate with the Regional Pro Sales Director and Divisional Sales Director.
- Research and analyze the market to assess competitive services, Pro programs, and price ranges and use trends to better serve customers.
- Integrate with customers' accounting and business operations practices to support and integrate processes between Lowe's and customers' purchasing and accounting systems.
- Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.
Lowe's operates large-scale home improvement retailers in the United States, Canada, and Mexico, serving both do-it-yourself customers and professionals in construction and remodeling. It sells a wide range of products including appliances, building supplies, tools, hardware, and garden equipment through its physical stores and online platform. The business works by offering a broad product assortment plus customer service and installation services to create a comprehensive shopping experience for home improvement projects. Compared with competitors, Lowe's differentiates itself by combining a large, one-stop product selection with in-store expertise and installation services, available both offline and online. Its goal is to help customers complete home improvement projects by providing convenient access to products and services, aiming to maintain a leading market position in its regions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Mooresville, North Carolina
Founded
1946
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Simplify's Take
What believers are saying
- Q2 2026 online sales rose 15.7%, sustaining Lowe's strongest growth channel.
- Pro and home services drove Q2 comp growth despite flat overall comparable sales.
- Tariff refunds boosted EPS $0.11 and support share repurchases or deleveraging.
What critics are saying
- August 19, 2026 guidance cut flat comps and $92 billion sales, signaling weak demand.
- DIY spending stayed pressured in Q2 2026; Home Depot still owns the contractor wallet.
- FBM and ADG added $96 million in expenses; integration dilution squeezes margins through 2027.
What makes Lowe's unique
- Lowe's blends DIY, Pro, home services, and online across 1,761 stores.
- MyLowe answered 25 million questions; users convert at three times the rate.
- FBM and ADG expand Lowe's Pro penetration beyond traditional big-box retail.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Performance Bonus
Company News
Major US retailers have received over $5 billion in tariff refunds this week alone, with Walmart getting $2.9 billion, Target $994 million, and Home Depot $730 million. The Trump administration is refunding approximately $166 billion in tariff revenue after the Supreme Court struck down its sweeping tariff policy, having returned $100 billion so far. Despite studies showing consumers bore the brunt of initial tariff costs through higher prices, most companies are reinvesting the refunds rather than passing savings to shoppers. Retail executives indicated in earnings calls they plan to put the money back into their businesses. Consumers have filed class-action lawsuits against companies receiving refunds, but none have concluded. Americans have limited recourse to recover funds if companies don't voluntarily lower prices.
Lowe's reported mixed second-quarter results, with revenue falling short of analyst expectations due to pressure on DIY consumer spending. The DIY segment represents 60-65% of Lowe's revenue. CEO Marvin Ellison cited several factors affecting consumer behaviour: customers remain cautious about discretionary spending due to macro and geopolitical uncertainty, plus higher fuel prices above $4 per gallon. Poor weather during Memorial Day and a highly promotional environment in July also impacted results. Despite challenges, Lowe's posted its fifth consecutive quarter of same-store sales growth at 0.2%, below Wall Street expectations. The pro business and online sales performed well, with online contributing 15% year-over-year growth. Lowe's has received $80 million in tariff refunds, with additional refunds expected by year-end. The company is carefully considering how to use these funds whilst avoiding overly promotional strategies.
Lowe's reported second-quarter sales of $26 billion, up 8.3% year-over-year, with comparable sales rising 0.2%. The home improvement retailer saw growth in professional customers, online sales, and home services offset weaker discretionary DIY spending. Online sales jumped 15.7%, supported by higher traffic and the company's MyLowe AI tool, which has answered over 25 million customer questions. Customers using the tool convert at three times the rate of non-users. However, inflation, interest rates, and increased promotional competition pressured transactions and margins. Adjusted diluted earnings per share reached $4.40, including an $0.11-per-share benefit from tariff refunds. Lowe's maintained its full-year outlook near the low end of prior guidance, expecting roughly flat comparable sales and adjusted EPS of approximately $12.25. Management anticipates continued residential construction pressure but remains focused on long-term investments.
Lowe's reported second quarter 2026 net earnings of $2.4 billion with diluted earnings per share of $4.27, matching the prior year. Total sales reached $26.0 billion, up from $24.0 billion in the second quarter of 2025. Comparable sales increased 0.2%, driven by strong performance in professional services and a 15.7% increase in online sales, offset by DIY market pressures. The company recognised $96 million in pre-tax expenses related to acquisitions of Foundation Building Materials and Artisan Design Group. Excluding these expenses, adjusted diluted EPS increased 1.6% to $4.40. Lowe's updated its full-year 2026 outlook, maintaining total sales guidance at $92.0 billion but lowering comparable sales expectations from up to 2% growth to flat. The company paid $673 million in dividends during the quarter and operated 1,761 stores as of 31 July 2026.
Lowe's Companies shares have fallen 27% from their 52-week high, trading at a price-to-earnings ratio of 17.6 versus the S&P 500 median of 24.4. The home improvement retailer remains profitable with healthy cash flow metrics, including an 11.1% operating cash flow margin and 6.5% free cash flow yield. Revenue grew 6.2% over the last 12 months, with online sales up 15.5% in the most recent quarter. However, operating margin contracted by 0.8 percentage points, and comparable transactions declined 0.9% despite a 1.5% increase in average ticket. The discount reflects investor concerns about weakening DIY demand and a challenging housing environment. Growth now depends on higher prices across fewer transactions, raising questions about underlying business strength.