Principal Partner Business Value Programs Lead - AWS Specialist and Partner Organization

Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an accomplished Principal Partner Business Value Programs Lead, in the AWS Specialist and Partner org to support and execute strategic partner-facing programs with key members of the rapidly growing Customer Success COE.

As the Partner Business Value Programs Lead, you will own from concept to development the operation of specific programs that help partners accelerate their AWS business. You will work cross-functionally with AWS partner and technical teams to scope and build requirements for programs that will solve partner and customer challenges. The ideal candidate is experienced with program development, cross functional relationships, management, reporting, training and communicating to a variety of audiences and is highly organized. You must have the ability and initiative to understand complex business needs and solve them with programs. You must thrive in a fast-paced environment.

You will work closely with Partner Development Managers and Partner Solution Architects to land these new programs with their partners, and to create measurement and tracking mechanisms for partners around helping their customers realize business value and time to value. You will represent the partner feedback and learnings back into the AWS Services and customer success teams. At the same time, you will be the primary SME POC for partners related to these programs.


Key job responsibilities
- Work directly with partners to implement and operate strategic projects related to business value realization, in order to deliver against program goals.
- Conceptualize, pilot and develop partner incentive programs, working cross-functional across ASP
- Leverage your partner knowledge to solve highly complex business challenges through programmatic solutions including working with technical stakeholders on program design.
- Work with cross functional groups including AWS Partner Network (APN), Training, Business Development and solutions architecture to build enablement programs that allow strategic partners to develop capabilities and achieve proficiency according to AWS competency standards.
- Act as the primary Subject Matter Expert for enrolled partners throughout the life of the programs.
- Operationalize programs in desired geography including program recruitment, adoption, reporting, feature roadmap, and problem resolution.
- Work with subject matter experts, partners, and other stakeholders to develop internal content that meets audience and program requirements in creative and engaging ways.
- Develop and mature mechanisms to deeply understand customer and partner needs, gaps, and opportunities
- Build and execute a communications strategy to stakeholders, including ownership of business cadence.
- Measure and report effectiveness of program
- Own goals/performance reporting to senior level executives

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 10+ years of senior customer facing role experience
- 15+ years of leading complex, large-scale, IT, technical or engineering programs experience
- Bachelor's degree in Science, Technology, Engineering, Math, or a related field
- Experience in a senior customer-facing role
- Experience in leading complex, large-scale, IT, technical or engineering programs
- Experience working with current technologies (especially cloud)

Preferred Qualifications

- PMP/SCRUM/Agile certification or are you SAFe certified
- Knowledge of key technology and market trends
- Knowledge of the software development/engineering lifecycle from conception to delivery
- Experience implementing AWS/cloud services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.