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Family Dollar

Discount retailer offering low-cost household goods

Regional Director

Retail Store ManagementUpdated on Nov 14
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A degree is preferred, or equivalent experience.
  • At least 5 years of multi-unit management experience in a high-volume, high-velocity environment is required.
  • The candidate must demonstrate the ability to drive profitable sales growth.
  • Discount retail experience is preferred.
  • The candidate must be able to navigate technology such as Microsoft applications, Excel, electronic calendars for planning, and other company programs.
  • As a manager, the employee may be required by local jurisdiction to provide detailed background information to obtain a license to sell alcoholic beverages or tobacco products at a store; failure to comply or qualify may lead to demotion or separation.

Responsibilities

  • Grow the business and profitability through solid operational execution of company programs.
  • Plan for growth through hiring, training, and developing District Managers in operations and merchandising.
  • Enforce company policies, procedures, and standards.
  • Communicate with Directors and Vice Presidents about field opportunities that can facilitate profitable company growth.
  • Own full profit-and-loss responsibility for the region and all stores within it.
  • Ensure each District Manager uses company reports to identify and support business outliers.
  • Build a successful shrink culture to identify loss and raise shrink awareness.
  • Be responsible for inventory integrity throughout the region.
  • Directly supervise District Managers, validate their weekly plans against business needs, and provide guidance and follow-up through regular communication.
  • Ensure the region maintains high standards for merchandise placement, store signage, inventory mix, and display techniques in accordance with company and zone directives.
  • Develop strong financial acumen within the team through regular business reviews and expense containment.
  • Respond promptly to communications, including voicemail, email, and paper mail, from the Store Support Center and field team.
  • Maintain high customer service for internal and external customers through personal interaction with District Managers, Store Managers, Store Associates, and customers.
  • Partner with the Zone Vice President and Zone Operations Director on merchandising guidelines and direction, District Manager training, and other regional merchandising opportunities to maximize sales.
  • Partner with the Zone Vice President and Field Human Resources on training, recruitment needs, discipline and counseling, and other human-resources issues.
  • Recruit and network through company programs to ensure the region is properly staffed at all levels.
  • Communicate with the assigned Real Estate Representative about opportunities for new and expanded store locations.
  • Plan strategically for regional growth, including people development, store alignments, and regional staffing needs.
  • Work with Asset Protection and Risk Management on loss-prevention and compliance issues.
  • Partner with District Managers on training new Store Managers and ensure MST stores meet brand standards and are operationally sound.
  • Follow up on new-store staffing and training with the Regional Team through People Planner calls with District Managers and Human Resources support.
  • Facilitate New Store Manager, HI PO Store Manager, and town hall sessions as business requires.

Desired Qualifications

  • Discount retail experience.

About the Company

Family Dollar

Discount retailer offering low-cost household goods

Family Dollar provided a wide range of inexpensive goods at neighborhood stores, aiming to help shoppers save money on everyday items. Its core model was to offer value in small, convenient locations with merchandise priced at low levels, historically under two dollars. Customers access products by visiting brick‑and‑mortar stores in local communities rather than ordering online. The company stood apart from competitors through its emphasis on ultra-low prices and broad selection within small formats, later expanding through public growth and eventually becoming part of a larger consolidation when Dollar Tree acquired it in 2015. The overall goal was to help budget-conscious families stretch their dollars by offering convenient access to affordable goods.

Company size
10,001+
Company stage
IPO
Headquarters
Chesapeake, VA
Founded
1959

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