D

Deloitte

Audits companies and advises on tax and technology

Senior Consultant

Implementation & Technical Account ManagementPosted on Nov 11
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • Ability to work independently and collaboratively as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Ability to lead projects or workstreams.
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
  • Strong interpersonal skills and a professional demeanor.
  • Ability to meet deadlines.
  • Ability to provide clear guidance to others.
  • Bachelor's degree.
  • At least 4 years of experience supporting system integrations, including hands-on work with application programming interfaces (APIs), Representational State Transfer (REST), or Simple Object Access Protocol (SOAP), and troubleshooting integration issues.
  • At least 4 years of experience implementing enterprise platforms such as Moveworks, Workday, or ServiceNow, including configuration support, testing, and deployment activities.
  • Ability to travel 0–50%, on average, based on the work and clients and industries/sectors served.

Responsibilities

  • Lead Moveworks implementation projects and workstreams across discovery, design, build, test, and deployment activities using an agile deployment methodology.
  • Establish user journeys and user stories to support the design and configuration of the Moveworks AI Assistant, including knowledge management, conversational flows, and enterprise search capabilities.
  • Configure and optimize AI agents, plugins, and integrations within the Moveworks platform to automate employee support workflows across HR, IT, and other enterprise functions.
  • Collaborate with client stakeholders and cross-functional teams to gather requirements, document current-state service delivery operations, and support joint design sessions.
  • Manage project plans, milestones, risks, scope, and deliverables while supporting integrations with enterprise systems such as ServiceNow, Workday, and other human resources information system or information technology service management platforms.

Desired Qualifications

  • At least 4 years of experience with solution architecture and system design for AI-driven employee experiences, including virtual assistants, automation, or orchestration across HR or IT platforms.
  • At least 2 years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms.
  • At least 2 years of experience collaborating with HR, IT, information security, and platform teams to deliver technical solutions and resolve issues.
  • At least 2 years of project management experience.
  • At least 2 years of Big 4 consulting experience.
  • At least 2 years of experience designing or implementing an HR shared service center or employee service delivery transformation initiatives.

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

Recently Posted Jobs

Explore more opportunities at Deloitte

See more jobs