IT Specialist - Systems Administrator

At Ball, integrity and trust are the foundation of who we are. Guided by our core values—"We Care. We Work. We Win.”—we create a culture where every voice matters and every idea drives progress.  
Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe! 
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Your Opportunity to Make an Impact

At Ball, every role contributes to something bigger. Learn how this opportunity will allow you to grow your career while making a lasting impact on our business, our communities, and our planet:

Responsible for the implementation, performance tuning and recovery procedures for mission critical enterprise systems and supporting infrastructure. Serves as a technical resource in the area of infrastructure administration for complex operating environments. Recommends the configuration and operation of infrastructure hardware, system applications and/or networking. Investigates and analyzes feasibility of requirements and develops detailed specifications. Identifies methods, solutions, and provides support in order to provide a high level of service to the customers in a global environment.

How You'll Make a Difference

The responsibilities below represent more than daily tasks. They are opportunities to make a difference, collaborate with talented colleagues, and contribute to meaningful outcomes:

• Administer and support enterprise infrastructure environments, including Microsoft technologies (Windows Server, Active Directory, Entra ID, Azure), virtualization platforms (VMware, Hyper-V, SRM), and hardware infrastructure (Servers, UCS, Storage).
• Design, implement, and maintain monitoring, capacity, configuration, and performance management processes to ensure system reliability and SLA compliance.
• Manage and optimize Active Directory services in large-scale corporate environments supporting 15,000+ users across multiple domains.
• Ensure adherence to ITIL best practices, including Incident, Change, Request, and Problem Management processes.
• Maintain compliance with security, governance, and regulatory requirements, including HIPAA, SOX, GDPR, and other applicable standards.
• Define and implement infrastructure and security solutions that address complex business and technical challenges.
• Partner with business stakeholders to gather requirements, translate business needs into technical solutions, and communicate effectively across technical and non-technical teams.
• Participate in project planning, feasibility assessments, cost-benefit analysis, solution design, testing strategy, and implementation activities.
• Design and support system testing, fail-safe integrations, defect management, root cause analysis, and production issue resolution.
• Provide ongoing operational support through proactive monitoring, application maintenance, troubleshooting, and continuous improvement initiatives.

What Helps You Thrive in This Role

We're looking for curious minds, collaborative spirits, and motivated professionals ready to make an impact. Here are the skills and experiences that will help you succeed in this role:

• Bachelor’s degree in Computer Science, Engineering or other related discipline highly preferred.
• Proficiency in English. 
• Experience in other technical roles (such as an analyst or systems administrator).
• Experience with analysis level tools for troubleshooting and problem analysis.  
• Expertise in Server OS software,  server hardware, virtualization, and active directory.  
• Good presentation and communication skills, with the ability to translate and clearly formulate technical issues for technical and non-technical stakeholders.

Additional Information

• Location: São José dos Campos/SP
• Hybrid On-Site Work Environment: This position requires regular in-person engagement by working on-site for three (3) days per work week (with core collaboration days of Tuesday, Wednesday and Thursday) or remote from the location of the candidate.

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world. 
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference. 
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. 

Job Grade: Global Grade 11