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KREWE

Independent eyewear brand designing handcrafted frames

Director of Human Resources

HR Generalist & Employee RelationsUpdated on Nov 12
Full-time

About the Job

Requirements

  • At least 10 years of progressive Human Resources experience within a multi-state organization, ideally in a growing consumer, retail, or similarly fast-paced organization.
  • Direct experience managing multi-state payroll and benefits administration.
  • Strong working knowledge of federal and state employment laws and human resources best practices.
  • Experience supporting hourly and salaried employee populations across multiple jurisdictions.
  • Demonstrated experience operating as a human resources business partner and advising senior leaders on employee and organizational matters.
  • Strong experience with employee relations, performance management, and human resources compliance.
  • Experience owning or administering a human resources information system; Rippling experience is strongly preferred.
  • Strong judgment and ability to independently navigate complex or sensitive employee situations.
  • Highly organized and detail-oriented, with the ability to move comfortably between strategic priorities and hands-on execution.
  • Excellent written and verbal communication skills and the ability to build credibility across all levels of an organization.
  • High level of discretion when handling confidential and sensitive information.

Responsibilities

  • Own human resources operations across the employee lifecycle, including onboarding, payroll, benefits, employee relations, leaves, compliance, and offboarding.
  • Lead payroll and benefits administration across the multi-state workforce, ensuring accuracy, timeliness, and compliance.
  • Serve as the primary owner and subject matter expert for the human resources information system, maintaining data integrity and continuously improving systems and workflows.
  • Serve as a trusted human resources business partner to leaders, providing guidance on performance, employee relations, organizational changes, and other people matters.
  • Lead human resources partnership for the retail organization, supporting field leadership across employee relations, talent, performance, and workforce needs.
  • Manage complex and sensitive employee relations matters, including investigations, performance concerns, corrective action, and separations.
  • Evolve performance management, talent development, compensation, and employee engagement practices.
  • Develop, implement, and maintain human resources policies, procedures, and programs that support organizational growth while ensuring compliance across jurisdictions.
  • Own relationships with key external people vendors, including benefits partners, human resources information system and payroll providers, and other human resources partners.

Desired Qualifications

  • A bachelor's degree is preferred.
  • A master's degree, SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.
  • Rippling experience is strongly preferred.

About the Company

KREWE

Independent eyewear brand designing handcrafted frames

KREWE designs and sells sun and optical eyewear inspired by New Orleans culture, available through direct-to-consumer channels, its Maison du KREWE flagship, and wholesale partners like Nordstrom. Frames are handcrafted in small batches from plant-based acetate, bio-plastics, titanium, and 24K gold-plated hardware, with each pair undergoing a 100-point quality check. The brand differentiates itself through New Orleans-inspired designs, artisanal craftsmanship, and strong service promises including a complimentary replacement for the first full-price pair and a lifetime warranty option, plus a community focus via the KREWE Foundation. Its goal is to celebrate New Orleans energy and individual style while delivering durable eyewear and supporting access to vision care in the community.

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