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AXA

Global insurer offering life, property, casualty

Business Analyst - Prozesse & Systeme

Business AnalysisUpdated on Nov 10
Full-timeCologne, GermanyNo salary listed

About the Job

Requirements

  • A completed degree in insurance economics, business administration, or business informatics, or comparable commercial vocational training, such as insurance and financial investments clerk.
  • Professional experience in occupational pension provision and knowledge of application, policy administration, or payout processes.
  • Ability to explain complex relationships clearly, ask targeted questions, and develop shared subject-matter understanding with others.
  • Understanding of the interaction between user interfaces, data, and system logic, and ability to systematically narrow down possible causes of errors.
  • Ability to independently prioritize work, account for effort and dependencies, and communicate schedule risks early.
  • Ability to assess processes holistically, identify sources of error and improvement potential, and evaluate solutions using clear quality criteria.
  • Openness to questioning established methods, trying new approaches, and developing an understanding of artificial intelligence, including critically assessing its benefits and limitations in daily work.

Responsibilities

  • Collaborate with business and IT specialists in an agile squad and department-wide process development to shape processes for applications, policy administration, or payouts, and independently own topics involving new products, portfolio migrations, and releases.
  • Analyze pain points and improvement opportunities, develop appropriate measures, and implement them to improve and digitize occupational pension processes, particularly in the Life Factory policy administration system.
  • Support product development from the initial idea by evaluating process requirements, interfaces, and system dependencies so new products can be represented technically and fit existing workflows.
  • Translate business requirements into functional specifications and delta functional concepts, align them with relevant interfaces, and support technical implementation.
  • Plan and conduct functional tests, assess the effects of system changes, and support functional acceptance and production releases.
  • Support occupational pension customer service and other operational interfaces with business questions and system errors, and communicate updates through training and release information.

Desired Qualifications

  • Previous experience with a policy administration system such as Life Factory.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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