We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Licensed Mental Health Professional (CM III) is responsible for managing the care of individuals who are in crisis and stabilizing from crisis situations. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral information, assistingwith applicable legal processes, and initiating personalized care plans. The Licensed Mental Health Professional works closely with an interdisciplinary treatment team to coordinate care and discharge planning for individuals, their families, clinics, local providers, and other referral sources.

Facilitate admission intakes, educating and informing individuals about consents for treatment and authorizations for use and disclosures.
Conduct a thorough, accurate, and clinically sound Psychosocial Assessment with the individual within 72 hours of admission to Walk-In or observation, and within 24 hours for individuals admitted to the CSU. Maintain the clinic record, including documentation of activities performed as part of the service delivery process, and obtain signatures from individuals regarding treatment, as necessary.
Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered Treatment Plans suitable for brief intervention.
Complete and review signed Treatment Plans on CSU with each individual and any involved parties to ensure understanding and agreement.
Gather collateral information from individuals and involved parties to conduct a thorough assessment of needs for treatment and discharge planning.
Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers.
Identify and address gaps in service needs, making appropriate recommendations to meet individuals' needs upon discharge
Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals, ensuring safety and meeting their needs during the discharge process.
Maintain accurate clinic records, discharge planning, and treatment planning.
Maintain a working knowledge of the Pennsylvania State behavioral health system and 302 involuntary legal processes.
Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
Demonstrate competency through post-testing, skill observation, and performance assessments as conducted by direct supervisors.
Performs all other duties as assigned.

What You'll Bring:

Master’s degree in Social Work, Counseling, Marriage and Family Therapy or a related behavioral health field, and current Pennsylvania licensure in good standing as one of the following:
- Licensed Social Worker (LSW)
- Licensed Associate Counselor (LAC)
- Licensed Professional Counselor (LPC)

Master's degree in Social Work, Psychology, counseling, or related field and 3 years of mental health direct care experience
1-2 years of experience in a mental health setting
BLS (Basic Life Support) must be obtained within seven days of hire
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
Must pass the following background checks
- Child Abuse Clearance
- FBI Criminal Background Check
- Pennsylvania State Police Criminal Record Check
- Medical Screenings (Physical, TB, and Drug Test)

It would be great if you had:

American Society of Addiction Medicine (ASAM) certification
Current Pennsylvania licensure in good standing as one of the following:
- Licensed Professional Counselor (LPC)
- Licensed Clinical Social Worker (LCSW)
- Licensed Marriage and Family Therapist (LMFT)
Experience in acute mental health crisis settings

What We Offer:

Full-time only:

Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

Official communications come only from an email address ending in @connectionshs.com.
We will never extend an offer without completing our formal interview process.
We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [email protected] to verify its authenticity before responding.

Connections Health Solutions

Licensed Case Manager - CM III

About the Job

Requirements

Responsibilities

Desired Qualifications

EEO Statement

About the Company

Connections Health Solutions

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