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Tandem Diabetes Care

Develops subcutaneous insulin pumps and software

Senior Supplier Quality Engineer 1

Quality EngineeringConfirmed live in the last 24 hours
Full-timeSan Diego, CA, USA

About the Job

Requirements

  • Direct experience with suppliers and contract manufacturers producing components or assembly parts in a regulatory environment.
  • Proficient knowledge of Quality Engineering policies, principles, and best practices, including ISO 13485, ISO 14971, ISO 9001, and other appropriate industry standards.
  • Competence in QMS and process audit practices, including readily recognizing non-conformances.
  • Ability to explain audit results and influence understanding of audit observations in a culturally sensitive, tactful, and professional manner.
  • Strong knowledge of Good Manufacturing Practices (GMP).
  • Strong knowledge of and demonstrated experience using statistical techniques, including sampling theory, probability, capability, and statistical process control (SPC).
  • Strong knowledge of and demonstrated experience using problem-solving methodologies, including 5-why analysis, fault tree analysis, and cause-and-effect diagrams.
  • Ability to work independently to identify potential quality issues and implement solutions.
  • Understanding of mechanical drawings and specifications, including geometric dimensioning and tolerancing (GD&T).
  • Ability to assert ideas and persuade others by consolidating, evaluating, and presenting relevant information.
  • Minimum 5 years of related experience in Supplier Quality or related engineering positions.

Responsibilities

  • Conduct and oversee supplier audits to meet company, quality, regulatory, and country-specific supplier requirements, including audits performed by third-party contractors.
  • Generate, approve, review, and monitor supplier CAPA plans and activities through investigation and closure, including objective evidence verifying effectiveness.
  • Partner with Quality, process owners, legal, and suppliers to create and revise Quality Agreements as needed.
  • Qualify, manage, and monitor supplier performance according to approved supplier management processes; identify process gaps and develop, define, establish, and document new processes as needed.
  • Lead, develop, communicate, and implement strategies for continuous improvement and development of existing or new suppliers and contract manufacturers.
  • Work with suppliers and contract manufacturers to establish and maintain controlled, consistent manufacturing processes and methods appropriate to supplied components or assembly parts.
  • Independently lead and complete supplier activities, including supplier evaluations, change notifications, and validations.
  • Facilitate quality oversight of Tandem’s third-party contract manufacturers.
  • Provide suppliers and contract manufacturers guidance on quality engineering disciplines and statistics, including PFMECA, DMAIC, Lean, problem-solving tools, capability analysis, DOE, and IQ/OQ/PQ validations.
  • Report quality trends and information to management regarding supplier and contract manufacturer performance.
  • Follow up with suppliers on component-related non-conformances identified during incoming inspection, in-process inspection, final testing, quality complaints, and applicable product returns.

Desired Qualifications

  • A bachelor’s degree in Engineering, preferably Electro-Mechanical Engineering, or equivalent education and applicable work experience.
  • ISO lead auditor, Certified Quality Engineer, or equivalent certification.
  • Familiarity with production of PCB, PCBA, electro-mechanical assemblies, and plastic molding.
  • Medical device manufacturing or FDA-regulated industry experience.
  • Supplier or lead quality auditing experience in a regulated company.
  • Experience managing third-party contract manufacturers.

About the Company

Tandem Diabetes Care

Develops subcutaneous insulin pumps and software

Tandem Diabetes Care designs and sells insulin pumps and related software for people with diabetes. Its flagship product is the t:slim X2 insulin pump, a subcutaneous device that delivers insulin and can work with other diabetes management devices through interoperable technology. A key feature is Basal-IQ, which uses continuous glucose monitoring data to predict low blood sugar and pause insulin delivery to prevent hypoglycemia. The company generates revenue from selling pumps and accessories like infusion sets and cartridges, as well as software updates and subscriptions for advanced management features, creating recurring income. Tandem differentiates itself with interoperable hardware and software that aim to simplify diabetes care and integrate with other devices, not just sell a single pump. Its goal is to improve diabetes management and quality of life by providing user-friendly, connected insulin delivery and management solutions for patients aged six and older.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Diego, CA
Founded
2006

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