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Pure Storage

Delivers all-flash storage hardware and services

Portworx Delivery Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSydney NSW, AustraliaNo salary listed

About the Job

Requirements

  • 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments, including experience building and operating containerized solutions.
  • Proven experience with DevOps practices and a strong understanding of the cloud-native technology landscape.
  • Experience supporting enterprise customers directly, including working on customer sites or production environments and communicating technical progress clearly.
  • Must hold, or be eligible to obtain, an Australian Government security clearance at the required level for possible Australian Government projects.
  • Must have the right to work in Australia.
  • In-depth experience deploying, configuring, and troubleshooting Kubernetes environments, with proficiency in at least one of OpenShift, Rancher, Mirantis, or another orchestrator.
  • Familiarity with other container orchestration platforms.
  • Linux system administration experience with RHEL, SLES, Debian, or Ubuntu.
  • Networking fundamentals, including TCP/IP, DNS, and load balancing.
  • Knowledge of software-defined storage concepts including NFS, block storage, and iSCSI, and open-source databases or modern data platforms supporting highly available business applications.
  • CI/CD experience with Jenkins, GitOps, Argo, or Airflow, and configuration management or Infrastructure-as-Code tooling such as Terraform, Chef, Puppet, or Ansible.
  • Working knowledge of cloud IaaS environments such as AWS, Azure, and Google Cloud Platform.
  • Familiarity with backup, disaster recovery, and object storage management in cloud and on-premises environments.
  • A bachelor's degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience.
  • Must be eligible to work in Australia.
  • Must be based in Sydney and willing to travel to customer sites across ANZ as needed, up to 30%.

Responsibilities

  • Partner with Portworx Delivery and Solution Architects to support design and architecture workshops, gather customer technical requirements, and document the existing technical environment.
  • Identify key customer integration points with Kubernetes, storage, and backup solutions.
  • Document design decisions, including storage and backup workflows, high availability and disaster recovery configurations, scalability plans, and networking and security considerations.
  • Understand prospects' and customers' technical needs related to Cloud Native Kubernetes deployments and translate them into actionable implementation plans.
  • Design, install, configure, and maintain Kubernetes clusters and Portworx-based solutions using best practices, Kubernetes manifests, and Helm charts.
  • Deploy and operate Portworx Enterprise, PX-Backup, and PX-DR across customer Kubernetes environments, including OpenShift, Rancher, VKS, or other orchestrators, on-premises and in the cloud.
  • Ensure Portworx is correctly configured against underlying storage platforms such as FlashArray, FlashBlade, or equivalent storage layers, and optimized for performance, scale, and reliability.
  • Lead API and microservices solution deployment and day-2 operations, including monitoring through Prometheus, Grafana, or other observability tools and alerting best practices.
  • Support CI/CD pipelines and Infrastructure-as-Code workflows relevant to Portworx delivery, including Jenkins, GitOps, Terraform, Ansible, Chef, and Puppet.
  • Act as the initial point of contact for Portworx support case break/fix inquiries and Request for Enhancement requests within the account or region.
  • Collaborate with Portworx Support and Product Engineering teams to provide customer support and drive timely issue resolution.
  • Support customers through validation and testing of changes before production implementation, and remediate issues identified during testing.
  • Provide knowledge transfer and training sessions to customer teams to support ongoing Portworx operations.
  • Maintain ongoing communication with customer stakeholders and the Everpure delivery team regarding project status, risks, and outcomes.
  • Work within Everpure's Advanced Services delivery methodology, supporting Delivery and Solution Architects and Project Managers through the full engagement lifecycle.
  • Collaborate with Certified Delivery Partners and customer and vendor teams, including system integrators and platform teams, as part of coordinated delivery efforts.
  • Contribute field experience to repeatable procedures, runbooks, and templates to standardize delivery and improve quality across engagements.

Desired Qualifications

  • Certified Kubernetes Administrator (CKA) and/or CKAD qualification, or equivalent hands-on experience.
  • Scripting skills in Bash, Python, or Ruby.
  • Experience with virtualization technologies such as KVM and VMware, and version control systems such as Git and SVN.
  • Experience with monitoring and logging tools such as Prometheus, Grafana, and ELK.
  • Knowledge of security fundamentals including SSL/TLS, Kubernetes Secrets, and RBAC.
  • Experience with the OpenStorage SDK and REST and gRPC interfaces.
  • Experience with high-availability deployments for modern scale-out databases and data processing solutions such as Cassandra, PostgreSQL, MySQL, MongoDB, Kafka, and Elasticsearch.
  • Cloud or Portworx-related certifications, such as AWS Certified DevOps Engineer or Pure Certified Portworx Enterprise Professional.
  • Attention to detail and strong troubleshooting discipline in complex, high-pressure environments.
  • Comfort consulting on customer sites regarding complex solutions.
  • Strong, clear communication with technical and business stakeholders.
  • Adaptability and a proactive, collaborative approach to problem-solving.

About the Company

Pure Storage

Delivers all-flash storage hardware and services

Pure Storage provides data storage solutions including all-flash storage arrays, cloud storage, hybrid cloud, and data protection services. Its products work by using flash memory to deliver fast data access, with Evergreen One offering a subscription-based, continuous update and maintenance model that keeps hardware and software up to date without replacing hardware. The company differentiates itself from competitors through a focus on high-performance all-flash storage, scalable data management, and a subscription-based Evergreen model that sustains ongoing software/firmware updates. Its goal is to help businesses manage, protect, and access their data efficiently at scale with sustainable, environmentally friendly storage solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2009

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