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DXC Technology

Global IT services for enterprise modernization

Associate Manager Software Engineering - Finacle Support L3

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • A science or commerce graduate is preferred; BE/B.Tech, MCA, or MBA is also preferred.
  • At least 5 years of in-scope experience and 7 years of total experience in the banking IT domain or support of related solutions.
  • At least one mandatory certification: ITIL 4 Professional, PRINCE2, or PMP.
  • Experience supporting Finacle 10.x application modules, including Branch Operations; CASA, TD, Loans, Trade Finance and Locker; alternate delivery channels such as SWIFT, Clearing, Utility Payments, and Financial Inclusion; and product fatal error analysis.

Responsibilities

  • Review application logs and monitor application services and availability.
  • Log calls with internal or external service providers and follow them through to closure.
  • Track and escalate calls to the DL or service providers when their assistance is required to resolve an issue.
  • Regularly update assigned calls.
  • Execute application maintenance activities according to the defined checklist.
  • Perform primary testing of vendor fixes in T&D.
  • Assist the bank with UAT for vendor fixes.
  • Follow the change management process and raise CMAs to move fixes or releases into production.
  • Carry out DC-DR activities as scheduled.
  • Maintain and publish meeting minutes for meetings with the vendor and bank.

About the Company

DXC Technology

Global IT services for enterprise modernization

DXC Technology provides IT services to large enterprises, helping them manage and modernize mission-critical systems. It offers consulting, system integration, and managed services that are typically delivered under long-term contracts. The core offering is the Enterprise Technology Stack, which modernizes IT infrastructure, optimizes data architectures, and ensures security and scalability across public, private, and hybrid cloud environments. By applying this stack, DXC helps clients run reliable and scalable IT operations while migrating workloads to the cloud and strengthening data governance. The company differentiates itself with a global reach, a large Fortune 500 client base, and a track record of long-term partnerships, coupled with commitments to sustainability and corporate responsibility. The goal is to be a trusted partner that enables enterprises to operate, secure, and evolve their IT environments efficiently and effectively.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
2017

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