Administrative Assistant 3

Job Description

It’s about supporting people, our people.

Are you known as an organized individual? Do you enjoy working independently and with a team? Do you find yourself creating a task list daily? If so, then the Administrative Assistant III role may be right for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s 155-year legacy of providing unparalleled banking services.

Who you are:

As an Administrative Assistant III, you provide support to managers and other employees by handling a variety of tasks to ensure that all interactions between the organization and others are positive and efficient. You enjoy working cross-functionally with other lines of business in the organization and you take this as an opportunity to build long lasting relationships with all individuals in the organization. You have the ability to prioritize projects, resolve problems, and pay attention to detail. Most importantly, this role is about building trust through every interaction and doing it with integrity, caring and excellence in mind. 

What you’ll do:

• Proactively anticipate business needs and provide solutions to foreseeable issues to maintain office efficiency

• Pull and format data from multiple sources in the most appropriate way for intended audience

• Rely on institutional knowledge to act outside of established procedures to adapt to unforeseen issues or complications

• Hold ownership of administrative processes and assist in the development of other administrative assistants

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 2+ years of administrative experience or 3+ years of banking experience

• Demonstrated ability to independently manage administrative processes

• Strong working knowledge of business specific programs and applications

• Ability to communicate with all levels of personnel, including external contacts

• Strong organizational skills

• Demonstrated attention to detail

• Excellent written and verbal communication skills

• Proficient in Microsoft computer applications

Additional Preferred skills:

• 3+ years of administrative experience or 5+ years of banking and/or Trust Services experience

• Ability to prepare meeting information packets leveraging internal data sources and contacts

• Ability to organize networking events with internal partners and external Centers of Influence

• Ability to attend ongoing client and prospect engagement events

• Proficiency in Salesforce

• Ability to organize and manage confidential client records

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.

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