Maintenance Manager

Description

Located in the heart of Dewey Beach and just steps from the Atlantic Ocean, our two signature hotels bring together laid-back coastal energy, local personality, sunny service, and memorable guest experiences.

Block Party Hotels is looking for a hands-on, dependable, and proactive Maintenance Manager who takes pride in keeping things running at their best. This isn’t a role for someone who wants to manage maintenance from behind a desk. We need a leader who notices what needs attention before it becomes a problem, jumps in alongside the team, and takes ownership of the condition, safety, and functionality of our properties.

As Maintenance Manager, you’ll lead the day-to-day maintenance operation, supervise and support the maintenance team, manage preventative maintenance and repairs, and work closely with hotel leadership to make sure our properties are safe, well cared for, and ready to deliver a great experience for every guest.

And you won’t just be joining Block Party Hotels, you’ll be joining TBC Hotels, a growing hospitality company that values relationships, integrity, entrepreneurial thinking, and people who aren’t afraid to roll up their sleeves and make things happen.

If you’re a problem-solver, a strong team leader, and someone who takes pride in leaving things better than you found them, we’d love to meet you.

Requirements

Supervisory Responsibilities:

• Directly supervise, train, and guide a team of maintenance technicians and staff. Provide coaching, mentorship, and regular performance feedback to ensure optimal performance and productivity.
• Develop work schedules, assign tasks, and manage the workflow of the maintenance team. Ensure adequate coverage for maintenance operations, including on-call schedules for emergencies.
• Foster a positive work environment that encourages teamwork, collaboration, and open communication. Promote a culture of mutual respect, motivation, and accountability among team members.

Duties/Responsibilities:

• Develop and implement maintenance procedures and schedules to ensure optimal functioning of all systems and equipment (e.g., HVAC, plumbing, electrical, etc.).
• Conduct regular inspections of the premises, identifying areas needing repair or improvement.
• Coordinate and oversee repairs, renovations, and installations as required.
• Ensure compliance with safety regulations, codes, and hotel standards.
• Implement and enforce safety protocols and procedures to prevent accidents and maintain a safe environment for guests and staff.
• Maintain records of maintenance activities, safety inspections, and equipment servicing.
• Assist in developing and managing the maintenance budget. Source cost-effective suppliers and services while maintaining quality standards.
• Monitor expenses, track spending, and seek opportunities to optimize costs without compromising quality.
• Coordinate with external contractors, suppliers, and vendors for equipment procurement, repairs, or specialized services. Negotiate contracts, oversee work quality, and ensure timely completion of projects or services.
• Collaborate with other departments to ensure a seamless guest experience by promptly addressing maintenance-related guest concerns or requests.
• Act promptly in response to emergencies, such as power outages, equipment failures, or safety hazards.

Required Skills/Abilities:

• Strong leadership and managerial skills with the ability to motivate and guide a diverse team.
• Proficiency in troubleshooting various building systems and equipment.
• Knowledge of safety regulations and practices.
• Excellent organizational and communication skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Possess a proactive approach, strong technical skills, and a commitment to maintaining high standards of maintenance within the hotel premises.

Education and Experience:

• Bachelor's degree in Engineering, Facility Management, or related field (preferred).
• 5-7 years of professional experience in maintenance, preferably within the hotel industry.
• HVAC, Electrical Systems or Plumbing certifications preferred.
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.

Why You'll Love Working with TBC Hotels

• A supportive, people-first culture.
• Leadership that values your ideas, individuality, and growth.
• Opportunities for advancement within a fast-growing hospitality company.
• A chance to make a real impact, on guests, teammates, and your community.
• Competitive salary + benefits & perks (health, paid time off, etc.).
• 401(k) with up to 20% company match.
• Hotel and travel discounts across our portfolio and partner brands.

About TBC Hotels

For more than 40 years, TBC Hotels has owned, developed, and operated hotels across the United States, but at the heart of our business has always been our people and the relationships we build along the way.

We believe great hotels start with great relationships. Whether it’s with our associates, guests, partners, or the communities we serve, we lead with integrity, hospitality, entrepreneurial grit, and a commitment to building a lasting impact.

We encourage our teams to think beyond the task at hand, to take ownership, recognize opportunities, make thoughtful decisions, and have the confidence to do the right thing. It’s how we’ve grown for more than four decades and how we continue to move forward.

Great Relationships. Great Hotels. Apply today and join the team!