Capgemini

Global consulting, technology services, outsourcing

Insurance Delivery Lead

Program ManagementConfirmed live in the last 24 hours

Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

At least 10 years of experience in system development or implementation program leadership in the insurance sector.
Understanding and experience of insurance business processes, products, operations, organizations, and regulations.
Interpersonal skills to manage stakeholders and cultivate potential clients.
Communication skills in Japanese and English to manage and coordinate.
Experience creating constructive solutions by effectively coordinating global subject-matter experts and stakeholders within given constraints.
Experience working in a global team, especially in offshore development engagements.
Fluency in English and Japanese, with Japanese Language Proficiency Test N1 or above.

Responsibilities

Facilitate appropriate project delivery to meet contractual obligations and client expectations, primarily working with the Insurance Practice.
Closely monitor project progress, quality, financials, customer satisfaction, risks, and issues, and take proactive actions with project managers and relevant stakeholders at Capgemini and the client.
Educate and influence project managers, team members, and the client to make project delivery successful, and provide technical advice, business knowledge, or management advice to project members as required.
Suggest and negotiate change requests, contractual changes, resource allocations, and scope changes to set reasonable project goals and delivery plans.
Maintain and expand good communication and relationships with client stakeholders.
Work with the Insurance Practice to promote new project proposals and solutions and facilitate communication, particularly between the offshore team and the client.
Work with the Sales team to explore potential business opportunities within the client organization and promote senior executive relationships between Capgemini and the client.
Establish and follow up on the account plan to expand the business across Insurance and other practices.
Coordinate and promote common strategies and account plans with other regions, exchange information, maintain relationships with practice and sales members to win business as a global service provider, and monitor and capture Head Office strategies and plans to help other regions secure global mandates.
Continuously report on the account and projects to the Delivery Executive and Capgemini Japan management, and propose ideas and plans for appropriate delivery and business expansion.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Capgemini is looking for a Insurance clients Delivery Lead based in Tokyo, Japan

Job Description - Grade Specific

Responsibilities and Accountabilities:

As a Delivery Lead, facilitate appropriate project delivery to meet contractual obligation and client expectation mainly working with Insurance Practice.

Closely monitor the project progress, quality, financials, customer satisfactions, risks, and issues. Take proactive actions with project managers and relevant stakeholders in both Capgemini and the client.
Educate and influence the project managers, team members, and the client to make project delivery successful. Provide technical advice, business knowledge, or management advices with the project members as required.
Suggest and negotiate change requests, contractual changes, resource allocations, and scope changes to set reasonable project goal and delivery.
Maintain and expand good communications and relationship with client stakeholders.
Work with Insurance practice to promote new project proposals and solutions and facilitate communications particularly between offshore team and client.
Work with Sales team to explore potential business opportunities within client organization. Promote senior executive relationship between Capgemini and the client.
Establish and follow up the account plan to have Insurance and other practices to expand business.
Coordinate and promote common strategy and account plans with other regions. Exchange information and maintain relationship with the practice and sales members to win the business as a global service provider. Monitor and capture Head Office strategy and plans to help other regions get mandates in global basis.
Continuously report to Delivery Executive and CG Japan management on the account and projects. Propose potential ideas and plans for appropriate delivery and business expansion.

Required Experience and Skill:

Minimum of 10 years’ experience in system development/implementation program leadership in Insurance sector.
Understanding and experience in various Insurance business. processes/products/operations/organizations/regulations.
Excellent interpersonal skills to manage stakeholders and cultivate potential clients.
Excellent communication skills both in Japanese and English to manage and coordinates.
Experiences in creating constructive solutions by effectively coordinating global SMEs and stakeholders in a given constraint.
Experience working in a global team, especially offshore development engagements.
Fluent with English and Japanese JLPT N1 or above.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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