Full-Time
AI Automation Engineer
Posted on 9/11/2026
FullStory
501-1,000 employees
Digital experience analytics platform optimizing UX
Compensation Overview
$115k - $135k/yr
Atlanta, GA, USA
Hybrid
Three days on-site per week are required, and candidates must live within commuting distance of Atlanta.
Bachelor's
 Software Engineering (1) |
|---|
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- Experience working closely with business stakeholders, preferably within a finance or business operations context.
- Proven experience designing and building solutions by integrating various systems, such as REST APIs and databases, with a strong comfort level in managing the associated data flows.
- Strong programming skills for data acquisition, cleaning, and preparation.
- Experience with data warehousing, such as BigQuery or Snowflake, and a solid understanding of data modeling.
- A Bachelor's Degree in Computer Science or a related field.
- Work embedded within the Finance team to identify opportunities and implement AI-powered solutions to complex business problems.
- Guide and empower finance professionals to effectively use AI tools and technologies for data analysis and decision-making.
- Design, build, and maintain the technical infrastructure required to enable AI, including custom tools, server-side logic, system integrations, and data pipelines.
- Develop and manage data acquisition processes, including sourcing, cleaning, and preparing data for use in AI models and analytics.
- Conduct data analysis to uncover insights, validate data integrity, and support strategic finance initiatives.
- Act as the technical bridge between the Finance team and other engineering groups, translating business needs into robust technical solutions.
- Improve team productivity through the identification and implementation of AI solutions that automate or optimize key workflows for the Finance team.
- Experience working closely with business stakeholders within a finance or business operations context.
FullStory provides a digital experience analytics platform that helps businesses understand how users interact with websites and mobile apps. It records user sessions and events, then analyzes this data to reveal where users run into issues, where flows break, and what changes can improve usability. The product works by capturing user interactions, reconstructing sessions, and presenting findings through dashboards, funnels, and search and segmentation tools, often with a focus on session replay to pinpoint problems. It follows a Software-as-a-Service model with tiered pricing and a free trial, serving a wide range of industries from e-commerce to finance and travel, allowing customers to scale from small teams to large enterprises. FullStory’s goal is to enable better online experiences and higher conversions by turning raw interaction data into actionable insights.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$195.2M
Headquarters
Atlanta, Georgia
Founded
2014
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Simplify's Take
What believers are saying
- March 2026 marked Fullstory's fastest growth in three years.
- StoryAI became its fastest-growing expansion offering; over 50% of Q4 new accounts added it.
- Fullstory won Intercom's Partner of the Year and added Databricks and Braze integrations.
What critics are saying
- Evanston Insurance sued August 4, 2026, over $10.4 million defense invoices and $5 million coverage.
- California CIPA and wiretapping suits target Fullstory's session replay; 2026 filings remain prolific.
- Safari, Chrome privacy controls, and consent blockers can cripple capture and shrink coverage.
What makes FullStory unique
- Fullstory's browser capture links session replay, analytics, and in-session interventions.
- MCP plus Claude connector puts behavioral data inside AI workflows.
- Usetiful acquisition enabled Guides and Surveys, closing the insight-to-action loop.
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Benefits
Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 2%2 year growth
↑ 2%Fullstory, a behavioural data company, has launched three new AI-powered solutions: Model Context Protocol (MCP), StoryAI Agents, and Workflow Intelligence. The products aim to help companies understand customer and employee activity and respond to friction points more effectively. Fullstory MCP integrates behavioural data directly into AI tools like Claude and ChatGPT, eliminating manual data exports. StoryAI Agents automate analytics workflows by proactively identifying and prioritising user experience issues. Workflow Intelligence provides visibility into internal processes, helping identify automation opportunities and measure technology investment effectiveness. The solutions leverage browser-based data capture to provide organisations with detailed insights across applications and teams, enabling faster decision-making and improved operational efficiency.
Fullstory drives growth, AI innovation with record momentum. Search. Fullstory, a leading behavioral data company, today announced significant company acceleration and major product innovations in the second half of its fiscal year. This period was marked by the fastest overall growth in three years, driven by continued upmarket expansion and multi-product traction. Considerable advancements in AI capabilities within its intelligent experience platform have made Fullstory's AI offering, StoryAI, the fastest-growing expansion offering in the company's history. Accelerating Growth and Strategic Expansion Fullstory achieved its fastest growth in three years, with its upmarket business continuing to outpace overall company growth, underscoring its value to large enterprises. The company also expanded its platform capabilities and global reach with the strategic acquisition of Usetiful in November 2025. Product Innovation: The Power of StoryAI StoryAI has emerged as a major catalyst for customer efficiency and company growth, making it Fullstory's highest-performing new product in history. * StoryAI Efficiency: Customers leveraging StoryAI Summaries are actioning insights an average of 3.8x faster than non-AI users. This efficiency gap allows users to find the signal faster by skipping the noise. * Rapid Adoption: StoryAI saw the highest adoption of any Fullstory product after its core Analytics offering, with over 50% of new accounts in Q4 adding the capability. It is also the fastest-growing expansion add-on in company history, expanding 8x over the last 3 quarters. * Enhanced Capabilities: Fullstory continued to invest in AI with the introduction of StoryAI Premium, which features new capabilities such as Opportunities and Ask StoryAI. Intelligent Experience Platform Expansion * Guides and Surveys: The launch of Guides and Surveys was announced on February 19, following strong early momentum, and generating significant demand even before launch. Unlike some of its competitors, Fullstory's granular behavioral data helps customers be more targeted and intentional with in-app guidance and user surveys than generic or even metadata-based logic. Customer Successes Leading brands worldwide deepened their reliance on Fullstory to drive business results, with new customer success stories highlighting significant ROI: * TBC Bank and WorldRemit boosted conversion rates, built trust, and accelerated innovation. * Yankee Candle and CXperts leveraged behavioral data to drive results. * Caesars Sportsbook and Casino supercharged their customer experience, and Fanatics Betting & Gaming transformed product development with StoryAI Summaries. The company also added and showcased major logos, including PepsiCo, The Farmers Dog, Shopify, Mastercard, BNY, and Kogan. Strategic Partnerships and Industry Recognition Fullstory solidified its ecosystem position through key partnerships and industry accolades: * Partnership Wins: Fullstory was named Intercom's Tech Partner of the Year, announced integrations with Databricks and Optimizely Opal, and signed a new partner agreement with Braze. * Industry Accolades: For the fifth year in a row, Fullstory was named to the Inc. 5000. The company was also referenced in multiple key Gartner reports throughout the period, including: * Augment UX Design With AI to Accelerate Product Delivery * Competitive Landscape: Product Analytics * Market Guide for Digital Adoption Platforms * Where to Find Data to Inform Customer Experience Personas and Journey Maps "StoryAI went from zero to our fastest-growing expansion product ever because it solves a real problem: enterprises are drowning in noise," said Scott Voigt, CEO of Fullstory. "When you can cut triage time by 3.8x using verified behavioral data instead of guesswork, teams don't hesitate. Behavioral data is the only foundation that actually holds." For strategic B2B insights and industry intelligence, follow Marketing News
Fullstory, a behavioral data company, reported its fastest growth in three years during the second half of its fiscal year, driven by upmarket expansion and AI innovation. The company's AI offering, StoryAI, became its fastest-growing expansion product in history, with over 50% of new accounts in Q4 adopting the capability. Customers using StoryAI Summaries action insights 3.8 times faster than non-AI users. The company expanded its platform with the November 2025 acquisition of Usetiful and launched new Guides and Surveys capabilities in February. Fullstory added major clients including PepsiCo, Shopify, and Mastercard, and was named Intercom's Tech Partner of the Year. The Atlanta-based company also earned recognition in multiple Gartner reports and made the Inc. 5000 list for the fifth consecutive year.
Fullstory has launched Guides and Surveys, a new product stemming from its late 2025 acquisition of Usetiful. The offering uses behavioural data to trigger personalised in-app guidance based on user intent and needs, without requiring developer support. The product enables teams to target users based on real-time behaviour and existing properties, deploy contextual surveys that boost response rates from 5-7% to over 30%, and implement no-code interventions immediately upon detecting user friction. Survey responses are linked to actual user sessions, allowing teams to quantify impact. Fullstory, headquartered in Atlanta, provides behavioural data analytics that captures digital interactions and transforms them into actionable insights. The company serves organisations across North America, EMEA and APAC.
Fullstory acquires Usetiful to connect behavioral analytics with real-time user guidance. Data analytics company Fullstory Inc. announced today that it had acquired Usetiful, an Estonian digital adoption platform startup known for deploying guides and surveys in applications, for an undisclosed sum. Founded in 2019, Usetiful offers a platform that is designed to help software companies streamline user onboarding and boost feature adoption. The platform offers no-code tools for creating interactive product tours, onboarding checklists, tooltips and in-app messages that guide users through key workflows. The platform supports customer success and does so by allowing product teams to deliver personalized, contextual help when users need it. It also allows companies to automate guidance for different user personas or stages in the customer journey through behavioral triggers and segmentation. Usetiful's platform also offers survey and feedback tools that allow teams to collect user sentiment and measure satisfaction through in-app surveys or widgets, with the insights able to be combined with engagement data to identify friction points or drop-offs in the user journey, helping teams iterate on product design and support. With the acquisition, Fullstory customers will be able to connect insights directly to action. For example, customer-facing product teams using Fullstory Analytics or Anywhere: Activation can deploy an in-app guide to help customers complete purchases or complete key workflows and also offer real-time, personalized support when high-value customers show signs of frustration. Fullstory Workforce customers who are aiming to enhance employee experience will also be able to guide new hires through multi-app onboarding tours or capture real-time feedback during critical initiatives. "At Usetiful, our mission has always been to help users unlock the full value of their digital tools," said co-founder and Chief Executive Ondrej Dobias. "The missing piece was knowing precisely when and why a user needed help in their unique journey." Dobias added that his company's real-time behavioral data is the key. "By joining forces, we can now move from providing great onboarding to creating a truly dynamic experience where the right intervention is triggered at the perfect moment," he said. Image: Usetiful. A message from John Furrier, co-founder of SiliconANGLE: Support its mission to keep content open and free by engaging with theCUBE community. Join theCUBE's Alumni Trust Network, where technology leaders connect, share intelligence and create opportunities. * 15M+ viewers of theCUBE videos, powering conversations across AI, cloud, cybersecurity and more * 11.4k+ theCUBE alumni - Connect with more than 11,400 tech and business leaders shaping the future through a unique trusted-based network. SiliconANGLE Media is a recognized leader in digital media innovation, uniting breakthrough technology, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios - with flagship locations in Silicon Valley and the New York Stock Exchange - SiliconANGLE Media operates at the intersection of media, technology and AI. Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a dynamic ecosystem of industry-leading digital media brands that reach 15+ million elite tech professionals. Its new proprietary theCUBE AI Video Cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations.