Director of Project Management Office

Position Summary

VectorUSA is seeking an experienced Director of PMO to provide day-to-day leadership, development, and oversight of our Project Management team. This position reports directly to the Vice President of Project Management & Engineering and is a full-time, in-office position based in Torrance, California.

The PMO manages a diverse portfolio of technology and infrastructure projects across Federal and Local Government, Ports and Logistics, Commercial, K-12 and Higher Education, E-Rate, and Healthcare.

This is a hands-on leadership role focused on managing Project Managers. The PMO Manager will be accountable for team performance, project oversight, financial performance, scheduling, project controls, risk management, resource planning, and consistent execution across the portfolio.

The successful candidate will work closely with the Vice President of Project Management & Engineering to develop PMO personnel, strengthen project controls, identify and resolve project risks, and build scalable processes capable of supporting continued growth.

Key Responsibilities

Team Leadership & Development

• Provide direct leadership and day-to-day management of Project Managers and Associate Project Managers.
• Conduct regular one-on-one meetings and lead PMO All Hands and team meetings as assigned.
• Establish clear performance expectations and hold team members accountable for PMO standards and results.
• Coach, mentor, and develop Project Managers at varying levels of experience.
• Identify and deliver training in project management processes, financial management, scheduling, project controls, client communication, and leadership.
• Participate in performance reviews, development plans, corrective actions, promotions, and other personnel decisions.
• Support recruiting, interviewing, onboarding, and development of new PMO personnel.
• Promote a culture of accountability, ownership, teamwork, and continuous improvement.

Project & Portfolio Oversight

• Maintain management-level oversight of projects assigned to the Project Management team.
• Conduct recurring project reviews covering scope, schedule, cost, quality, resources, risk, change management, and client commitments.
• Ensure Project Managers maintain accurate schedules, financial forecasts, ETC/EAC projections, anticipated completion dates, and project documentation.
• Monitor project performance against budgets, schedules, contractual requirements, and client expectations.
• Identify projects trending outside established financial, schedule, or performance expectations and ensure appropriate corrective actions are developed.
• Ensure project risks, scope changes, cost overruns, schedule delays, and resource constraints are identified, documented, and escalated early.
• Ensure change orders are identified, documented, priced, communicated, and processed through established change-control procedures.
• Assist with recovery plans and provide management intervention for troubled or at-risk projects when required.

PMO Governance & Financial Performance

• Ensure consistent compliance with established PMO policies, procedures, documentation standards, schedules, financial reporting, and project controls.
• Drive consistent project management practices across offices, clients, markets, and project types.
• Review project revenue, cost, gross margin, labor performance, billing status, ETC/EAC, and other key financial indicators.
• Ensure Project Managers actively manage both successful project delivery and financial performance.
• Monitor portfolio trends and escalate significant financial, operational, or client concerns to the Vice President of Project Management and Engineering.
• Support the continued development of PMO processes, templates, KPIs, reporting, and continuous-improvement initiatives.

Resource & Organizational Management

• Maintain visibility into Project Manager workloads, project assignments, and overall PMO capacity.
• Assist with project assignments based on experience, workload, geography, technical requirements, and project complexity.
• Forecast PMO staffing requirements based on current and anticipated project demand.
• Coordinate with Operations, Engineering, Field Services, Sales, Finance, Purchasing, Contracts, and other departments to resolve project and resource constraints.
• Support development of scalable PMO processes as VectorUSA expands its project delivery capabilities nationwide.
• Help ensure consistent project execution across multiple offices, geographic regions, and time zones.

Client & Cross-Functional Leadership

• Serve as a management-level escalation point for significant project issues.
• Support Project Managers in resolving difficult client, subcontractor, vendor, resource, and internal coordination issues.
• Participate in strategic client meetings and project recovery efforts when management involvement is required.
• Ensure client commitments are realistic, understood internally, properly documented, and successfully delivered.
• Develop strong working relationships across Operations, Sales, Engineering, Finance, Purchasing, Contracts, Field Services, and executive leadership.

Required Qualifications

• Active PMP (Project Management Professional) certification required.
• Minimum of 7–10 years of progressive project management experience, preferably within technology infrastructure, structured cabling, network infrastructure, physical security, audiovisual, low-voltage systems, construction, or a related industry.
• Minimum of 5+ years of direct management or leadership experience overseeing Project Managers or project delivery teams.
• Demonstrated experience overseeing multiple concurrent projects and a significant project portfolio.
• Strong understanding of project financial management, including budgets, forecasting, ETC/EAC, revenue, cost, gross margin, and change management.
• Strong knowledge of project scheduling, critical-path methodology, resource planning, risk management, and project controls.
• Demonstrated ability to coach, develop, and hold professional staff accountable.
• Strong leadership, communication, analytical, problem-solving, and decision-making skills.
• Ability to identify underperforming or at-risk projects and drive timely corrective action.
• Ability to work full-time onsite in the Torrance, California office and travel as required.

Preferred Qualifications

• RCDD (Registered Communications Distribution Designer) certification is a strong plus.
• Bachelor's degree in Business, Construction Management, Engineering, Information Technology, Project Management, or a related discipline.
• Experience within structured cabling, network infrastructure, physical security, audiovisual, telecommunications, or low-voltage systems.
• Experience managing Federal, state/local government, education, healthcare, commercial, logistics, or other complex project environments.
• Experience supporting projects across multiple offices, states, or geographic regions.
• Familiarity with public-sector contracting, prevailing wage requirements, subcontractor management, and regulated project environments.

Leadership Expectations

The PMO Manager must understand the distinction between managing projects and managing Project Managers. The primary responsibility of this position is to provide leadership, oversight, development, governance, and accountability across the PMO.

The successful candidate must be able to move effectively between people leadership, portfolio oversight, project controls, financial analysis, resource management, and problem-solving. This individual must recognize emerging risks early, know when management intervention is required, and hold the team accountable for disciplined management of scope, schedule, cost, quality, resources, risk, change, and client expectations.

Measures of Success

Success will be measured by the overall performance and development of the PMO, including project financial performance and forecasting accuracy, schedule compliance, change and risk management, Project Manager development, resource utilization, process compliance, client satisfaction, project closeout performance, and consistent execution across the portfolio.

The PMO Manager will play a key role in helping the Vice President of Project Management and Engineering scale the organization while maintaining the discipline, accountability, and quality of project delivery required as VectorUSA continues its nationwide expansion.

Compensation & Benefits

• Salary range: $160,000–$180,000 annually, depending on qualifications and experience. Final compensation will be determined based on the selected candidate's relevant experience, certifications, and demonstrated leadership capabilities.
• Performance-based bonuses tied to project success and client satisfaction
• Comprehensive health, dental, and vision insurance
• 401(k) with employer contributions
• Professional development and certification reimbursement
• Collaborative and technology-driven work environment

VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.