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Premise One

Designs, integrates, and maintains security systems

Application Engineer - Low-Voltage Security

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeChandler, AZ, USANo salary listed

About the Job

Requirements

  • At least 4–5 years of hands-on low-voltage systems experience, with strong preference for enterprise physical security, access control, and video surveillance.
  • Demonstrated hands-on experience deploying enterprise-level Access Control Systems (ACS) and Video Management Systems (VMS), including installation, server and application configuration, programming, system integration, testing, commissioning, and troubleshooting in large-scale or multi-site environments.
  • Strong understanding of access control hardware, intelligent controllers, reader communications, inputs and outputs, relay logic, and electronic locking systems.
  • Working knowledge of IP networking, including TCP/IP, addressing, VLANs, PoE, and network troubleshooting.
  • Ability to interpret construction drawings, wiring diagrams, system architecture diagrams, and technical specifications.
  • Experience using multimeters, network testing equipment, cable certification testers, and other diagnostic tools.
  • Strong understanding of structured cabling principles, including copper and fiber infrastructure, termination, labeling, and testing standards.
  • Ability to independently diagnose and resolve complex technical problems in field environments.
  • Strong mechanical aptitude, attention to detail, and commitment to quality workmanship.
  • Effective written and verbal communication skills, including the ability to clearly document and explain technical issues.
  • Ability to work collaboratively with Project Managers, technicians, customers, and other project stakeholders.
  • Ability to work overtime, evenings, or weekends as required by project construction and service schedules.
  • Capability to participate in on-call support for 24/7 customer service-level agreements and emergency technical support.
  • Ability and willingness to travel up to 50% of the time, including overnight and out-of-state travel as project assignments require.
  • Ability to walk, stand, climb ladders, and work in construction and equipment environments for extended periods, with or without reasonable accommodation.
  • Valid driver's license and ability to meet company vehicle operation requirements.
  • Compliance with company safety policies, customer site requirements, and applicable industry regulations.

Responsibilities

  • Perform hands-on installation, configuration, programming, testing, commissioning, troubleshooting, and repair of enterprise low-voltage and physical security systems.
  • Provide field-level technical expertise for access control, video surveillance, network infrastructure, and other integrated low-voltage systems.
  • Interpret complex construction drawings, wiring diagrams, network diagrams, schematics, specifications, and manufacturer documentation to support proper system installation and operation.
  • Configure and troubleshoot access control panels, intelligent controllers, input/output modules, readers, locking hardware interfaces, and related equipment.
  • Install, configure, and troubleshoot video surveillance systems, including IP cameras, recording servers, video management software, network connectivity, and associated devices.
  • Diagnose and resolve complex system issues involving network communications, device connectivity, power distribution, relay logic, wiring, and equipment performance.
  • Use appropriate testing equipment and diagnostic tools to verify system performance, identify deficiencies, and resolve technical issues.
  • Identify installation deficiencies, design conflicts, or technical constraints and coordinate corrective actions with Project Managers and Engineering leadership.
  • Perform system programming, configuration, integration, and commissioning in accordance with approved project specifications and customer requirements.
  • Execute functional testing of security devices and integrated systems to validate intended system operation.
  • Verify system functionality, including access control events, alarm inputs and outputs, video recording, device communications, and integration between systems.
  • Conduct field inspections and quality assurance checks to ensure installations meet Premise One workmanship standards, applicable codes, and manufacturer requirements.
  • Identify, document, and communicate technical deficiencies or installation issues requiring corrective action.
  • Support development and execution of testing procedures, commissioning checklists, and project closeout requirements.
  • Assist with customer system demonstrations, acceptance testing, operator training, and final project turnover.
  • Complete accurate documentation of system configurations, programming changes, testing results, and as-built conditions.
  • Collaborate with Project Managers, Field Supervisors, technicians, and subcontractors to support successful project execution.
  • Provide technical direction and troubleshooting assistance to field installation teams.
  • Assist in identifying project risks, technical constraints, and installation challenges that may affect project schedules, labor productivity, or system performance.
  • Communicate technical issues and recommend solutions promptly to appropriate project and Engineering leadership.
  • Coordinate with other trades, general contractors, customer IT departments, and technology partners to resolve system integration or installation dependencies.
  • Support project scheduling and execution by identifying technical requirements, commissioning sequences, and readiness milestones.
  • Provide accurate updates regarding technical progress, outstanding deficiencies, and commissioning status.
  • Support service and warranty teams with complex troubleshooting, system modifications, and escalated technical issues when required.
  • Apply and reinforce Premise One engineering standards, installation procedures, quality requirements, and technical best practices.
  • Provide technical mentorship and hands-on guidance to junior engineers, technicians, and installation personnel.
  • Assist with development and improvement of field-testing procedures, technical documentation, and quality control checklists.
  • Identify recurring installation or technical issues and recommend corrective actions to improve efficiency, quality, and system reliability.
  • Participate in technical training, manufacturer certification programs, and continued professional development.
  • Provide feedback to Engineering leadership regarding product performance, system compatibility, installation challenges, and opportunities for process improvement.
  • Support technical evaluations, system demonstrations, and limited pre-sales activities when requested by Engineering or Sales leadership.
  • Perform other duties and responsibilities as assigned.

Desired Qualifications

  • Current manufacturer certifications with Genetec Security Center and Synergis, LenelS2 OnGuard, Milestone XProtect, and Software House C•CURE 9000.
  • Experience with Feenics, Avigilon Alta Open, Brivo, and Mercury-based access control hardware.
  • Experience with Genetec Security Center, Milestone XProtect, Avigilon Control Center / Unity Video, Eagle Eye, Axis Communications, and Hanwha Vision video management and surveillance platforms.
  • BICSI-related certifications or training.
  • Manufacturer certifications in access control or video management systems.
  • Experience with enterprise security system integrations.
  • Experience working in data centers, industrial facilities, distribution centers, or other large-scale enterprise environments.
  • Familiarity with commissioning and documenting networked security solutions.

About the Company

Premise One

Designs, integrates, and maintains security systems

Premise One designs, integrates, and maintains physical security and low-voltage systems for clients nationwide, focusing on mission-critical facilities. It covers the full lifecycle from initial design and engineering to implementation, commissioning, and ongoing maintenance and support. Core offerings include access control, video surveillance with analytics, intrusion detection, and foundational low-voltage services like structured cabling and network infrastructure to support the security layer. Unlike some competitors, Premise One differentiates itself by tailoring solutions to real-world operator needs with deep engineering expertise and responsive field service, targeting enterprise, education, government, and healthcare sectors to ensure reliable, scalable, and measurable security outcomes. Its goal is to provide secure, dependable facilities with long-term performance and minimal operational risk through integrated, lifecycle-oriented security infrastructure.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Chandler, AZ
Founded
1994

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