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Black Box

End-to-end digital infrastructure and IT services

Infrastructure Technician II

Telecom & Utility Field ServiceUpdated on Nov 12
Full-timeAbilene, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • Three to five years of telecommunications or structured cabling experience is required; data center experience is a strong plus.
  • OSHA 10 certification is preferred and must be obtained within 90 days.
  • First Aid/CPR certification must be obtained within 90 days.
  • Experience installing, terminating, and testing fiber, including single-mode and multi-mode connections, is required.
  • Proficiency with testers such as Fluke, OTDR, and VFL is required.
  • Experience splicing fiber is highly preferred.
  • Candidates must be able to distinguish colors for cable identification.
  • Candidates must be proficient with telecommunications and construction hand tools and use them safely and effectively.
  • Candidates must be able to read, write, and understand English.
  • Reliable daily transportation is required.
  • Candidates must be willing to work days, nights, weekends, or overtime based on project needs.
  • Candidates must bring and maintain a professional toolkit, including a notepad, tool pouch, cable sheath stripper, punch tools, scissors, screwdrivers, pliers, utility knife, tape measure, torpedo level, channel locks, hammer, wrench sets, socket sets, nut drivers, flashlight or headlamp, cordless drill, cordless impact, VFL, toner set, and cable tester.
  • The role requires regularly sitting, kneeling, stooping, climbing, crawling, reaching, talking, and hearing; frequently standing and walking for extended periods; regularly lifting or moving up to 50 pounds and frequently lifting up to 25 pounds; working in tight or confined spaces, raised floors, and sometimes at heights using ladders or lifts; and wearing personal protective equipment while following safety protocols.

Responsibilities

  • Install, test, splice, service, and decommission structured cabling systems, including fiber optics, copper, communications, and other low-voltage systems.
  • Build and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
  • Perform physical installations and removals safely and precisely.
  • Follow company and customer safety standards.
  • Uphold quality, production, and industry best practices in every installation.
  • Maintain a clean, organized, and hazard-free work area.
  • Read and follow project drawings, specifications, and manufacturer guidelines.
  • Apply an understanding of structured cabling installation, routing, labeling, and commissioning.
  • Ensure installations meet design intent, customer requirements, and industry standards.
  • Support less experienced technicians and share knowledge.
  • Help plan materials, tools, and tasks to keep projects moving.
  • Communicate with supervisors, teammates, and customer representatives.
  • Work primarily indoors, with occasional outdoor tasks, in data centers and technology-rich environments.
  • Work onsite daily at customer or data center locations and accommodate minimal overnight travel of approximately 5% when project needs require it.

Desired Qualifications

  • Data center experience is a strong plus.
  • OSHA 10 certification is preferred.
  • FOA certifications, BICSI cabling certifications, or similar credentials are preferred.
  • Experience splicing fiber is highly preferred.

About the Company

Black Box

End-to-end digital infrastructure and IT services

Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.

Company size
Not listed
Company stage
IPO
Headquarters
Plano, TX
Founded
1976

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