Regional Operations Specialist - Americas

Position Summary

To advance Teach For All’s 25-year vision, and strengthen its impact across the Americas, we are seeking a proactive, highly organized, and strategic manager to drive the effective execution of regional priorities and strengthen the systems, processes, and collaboration that enable the region to thrive.

Reporting to the Head of Region (HoR) with no supervisory responsibilities, and working closely with regional and global colleagues, this role will serve as a central driver of regional coordination, operational effectiveness, and organizational alignment. The role will translate regional priorities into coordinated action by strengthening planning and project management processes, maintaining reliable data and knowledge management systems, facilitating communication and collaboration across teams, and ensuring effective engagement with a network of 12+ partner organizations.

The Regional Operations Manager will play a critical role in enabling the regional team and its partners to work efficiently, share knowledge, access network resources, and advance collective goals. This includes coordinating regional planning and performance tracking, supporting partner engagement and learning experiences, overseeing operational and financial administration, and ensuring that the systems and processes underpinning the region’s work are effective, accurate, and sustainable.

Working across diverse teams, organizations, and cultural contexts, the successful candidate will combine strong operational judgment with exceptional project management, communication, and relationship-building skills. They will be comfortable managing multiple priorities, anticipating operational needs, solving problems proactively, and turning plans into results. Above all, they will bring a commitment to building a well-coordinated, connected, and high-performing regional team that enables locally rooted partners to strengthen their impact and contribute to broader network learning and systems change. 

The Americas Regional team manages the network’s engagement with partner CEOs and partner staff across Latin America and the Caribbean, serving as an overall strategic resource to them as they leverage the network to continuously build capacity locally and accelerate the impact of their programs. 

Responsibilities

1. Regional Operations & Team Coordination

• Regional Team Coordination: Coordinate day-to-day activities across the regional team, helping ensure priorities, timelines, responsibilities, and follow-up actions are clear and well organized.

• Global Team Coordination: Facilitate communication and information-sharing between the regional team and relevant global teams, supporting alignment on organizational processes, timelines, and deliverables.

• Planning & Process Support: Support regional and organization-wide planning processes, including annual planning, goal setting, culture surveys, and end-of-year reflections

• Project & Priority Tracking: Maintain regional project trackers, monitor deadlines and outstanding actions, and follow up with relevant colleagues to support timely completion of agreed activities.

• Meetings & Documentation: Coordinate team meetings, prepare agendas and materials, document key discussions and decisions, and track follow-up actions.

• Knowledge Management: Maintain shared folders, contact lists, internal documentation, templates, and other knowledge management resources to ensure information is accurate, organized, and accessible.

2. Data & Information Management

• Partner Data Collection: Coordinate partner data collection processes, including global data systems, network surveys, and network standards surveys, ensuring partners understand requirements and deadlines.

• Database & CRM Management: Maintain accurate and up-to-date partner records, CRM entries, and regional tracking systems, following established data management practices.

• Data Quality & Follow-up: Conduct routine data checks, identify gaps or inconsistencies, and follow up with partners and colleagues to resolve outstanding issues.

• Reporting & Information Preparation: Compile partner and regional data, prepare regular reports and dashboards, and organize information to support regional reviews, planning, and organizational reporting.

• Data Process Coordination: Maintain documentation and guidance related to data collection and reporting processes, helping ensure consistency and ease of use across the regional network.

3. Partner Engagement, Communications & Learning

• Partner Communications: Coordinate regional communications, including newsletters, announcements, presentations, and partner updates, ensuring information is clear, accurate, and shared in a timely manner.

• Partner Calls & Learning Sessions: Coordinate partner calls, workshops, and virtual learning sessions, including scheduling, invitations, agendas, materials, translation arrangements, and follow-up communications.

• Events & Logistics: Coordinate the logistics of regional and global events, including participant registration, travel arrangements, venues, vendor coordination, payments, materials, and participant communications.

• Partner Staff Onboarding: Support onboarding for new partner staff by coordinating access to relevant platforms, tools, communities, resources, and network information.

• Resource & Content Management: Maintain regional communication materials, event recordings, learning resources, templates, and other shared content, ensuring they are organized and accessible.

• Partner Learning & Connectivity: Support opportunities for partners to connect, exchange knowledge, and learn from one another by coordinating relevant activities and facilitating access to network resources.

• Regional Storytelling: Collect and organize partner stories, examples of effective practice, and illustrations of impact for use in regional communications and broader network knowledge-sharing.

4. Financial & Administrative Operations

• Budget & Expense Administration: Process and track expenses, invoices, payments, and expense reimbursements in accordance with organizational procedures, maintaining accurate records and supporting budget monitoring.

• Financial Coordination: Coordinate with relevant finance colleagues and external parties to ensure timely processing of payments, expense submissions, and other regional financial administration.

• Procurement & Vendor Coordination: Support procurement and vendor-related processes for regional activities and events, including gathering information, coordinating arrangements, and maintaining relevant records.

• Administrative Systems: Maintain organized records and documentation related to regional expenditures, contracts, procurement, and other operational activities, as applicable to the role.

5. Team Culture & Continuous Improvement

• Team Meetings & Retreats: Coordinate the logistics and administration of regional team meetings, retreats, and culture-building activities.

• Team Operations: Support the smooth functioning of the regional team by coordinating routine operational needs, maintaining shared resources, and ensuring relevant information is available when needed.

• Process Improvement: Identify opportunities to improve recurring workflows, documentation, and coordination processes, and support the implementation of practical improvements in collaboration with relevant colleagues.

• Operational Problem-Solving: Anticipate routine operational needs, resolve coordination issues where possible, and flag more complex challenges or decisions to the appropriate team members.

• Additional Responsibilities: Undertake other operational, administrative, and coordination responsibilities aligned with the needs and priorities of the Regional Team.

Qualifications

• Experience: Minimum 5–7+ years of experience in operations, administration, strategy coordination, project management, or program support.

• System & Tool Expertise: Demonstrated proficiency managing CRM systems (e.g., Salesforce), enterprise financial tools (e.g., SAP/Concur), complex project tracking software, and collaboration suites (Google Workspace, MS Office).

• Stakeholder Management: Strong written and verbal communication skills with a proven ability to engage professionally across cultures, geographically dispersed teams, and senior external stakeholders/CEOs.

• Detail Orientation & Execution: High level of organizational skill and attention to detail in tracking multi-faceted projects and data systems.

• Adaptability & Judgment: Ability to exercise sound judgment, prioritize amidst ambiguity, and manage multiple complex deliverables simultaneously.

• Mission Alignment: Visible commitment to Teach For All’s mission, values, and inclusive, equitable workplace practices.

• Language Skills: Fluency in written and spoken  English and  Spanish required.

Additional Desirable Skills / Experiences (Not Required)

• Proficiency in Portuguese

• Experience living or working in international/cross-cultural contexts

• Prior experience supporting fundraising, subgrants management, or non-profit network coordination

What Teach For All Offers

• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress

• Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond

• Comprehensive benefits package designed for your well-being and work-life needs

• Generous time off and flexible work arrangements

• And much more!

Application Instructions

If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all!

Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience.

Work Authorization

This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.

Compensation

Salary for this position is competitive and dependent on country of hire and prior work experience and includes a comprehensive benefits package.

Travel and Hours

Travel expected, up to 10%. Travel will be primarily within the region for Team Retreats. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role.

About Teach For All

Teach For All is a global network of over 60 independent, locally led organizations and a global organization united by a commitment to developing collective leadership to ensure all children can fulfill their potential. Each network partner recruits and develops promising leaders to teach in their nations’ under-resourced schools and communities and, with this foundation, to work with others, inside and outside of education, towards a world where all children have the education, support, and opportunity to shape a better future. Teach For All’s global organization works to increase the network’s impact by supporting the development of new organizations; fostering network connectivity and learning; providing coaching and consulting; and enabling access to global resources for the benefit of the network.