QIMA

Quality control, auditing, testing, and compliance

Continuous Improvement Engineer Intern

Business OperationsConfirmed live in the last 24 hours

InternshipShenzhen, Guangdong Province, ChinaNo salary listedIn-person

About the Job

Requirements

Conduct a gap analysis to determine what information the client, Sales in Charge, and Key Accounts team need, what information is in the QIMA system, and what is in the trackers.
Review workflows, simplify the systems to retain necessary information, and present the information in an actionable way for the Key Accounts team and Sales in Charge.

Responsibilities

Automate the Key Accounts team's tracker and KPI tools to produce reliable KPI results.
Help review two audit reports per week and send alert emails when non-conformities arise for a French account.
Help the Key Accounts leader structure projects by clarifying each process step.
Support the Key Accounts leader in implementing, executing, and measuring Key Performance Indicators to drive projects and ensure timely delivery and reliable results.
Communicate with internal teams to ensure all details for Key Accounts are considered.
Learn industry requirements and transfer knowledge to team members to continually improve audit protocols.

Job Description

Role Summary:

A dynamic support role focused on enhancing the efficiency, structure, and data-driven performance of the Key Accounts (KA) team. The Intern will leverage automation, process improvement, and effective communication to ensure the reliability of KPIs, streamline workflows, and elevate the overall service delivery for our clients.

Expectations:

Automatising the tracker and KPIs tools of the KA team to obtain reliable results on their KPIs.
Helping to review audit reports (2 reports per week) and sending the alert emails in case of Non-conformities for a French account
Helping the KA leader to bring structure to his projects, clarifying each step of the processes.
Supporting the KA Leader to Implement, execute, and measure Key Performance Indicators to drive projects and ensure timing delivery and reliability of results.
Efficiently communicate with different internal teams to make sure that every detail is being considered for our Key Accounts.
Educate yourself on industry requirements and foster the transference of knowledge to team members for continually improving Audit protocols.

Qualifications

Side Project -> improving the workflow of the KA:

Conducting a gap Analysis:

what information does client/Sales in Charge (SIC)/KA need?
what is in QIMA system?
what is in the trackers?

Review of the workflows:

Simplification of the different systems to only keep needful information
Providing the needful information in an actionable way for KA and SIC

Objectives:

Increased efficiency of coordinators works by removing wastes time and duplication of work
Reduce demand of coordination information/status by email to the strict minimum

Additional Information

Compensation: N/A to 900 (EUR) (MONTHLY)

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2005

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