Administrative & Executive AssistanceReception & Front Desk
About the job
Requirements
Must be a Waycobah Band Member.
A Grade 12 diploma or equivalent is accepted.
Computer skills using Microsoft Word, Excel, and PowerPoint are required.
Excellent typing and organizational skills are required.
The candidate must be personable and have good people skills.
Excellent telephone manners and verbal, interpersonal, and communication skills are required.
The candidate must be comfortable using fax machines, email, and recording documents.
The candidate must be able to handle a minimal amount of stress and confidential information.
The candidate must have the physical capabilities to perform the duties of the position.
Responsibilities
Answer and dispatch incoming calls and extensions in a friendly, helpful, timely, and efficient manner.
Ensure calls and messages are received and directed correctly and efficiently to the appropriate department.
Greet walk-in clients and vendors, answer their inquiries, and direct them to the appropriate department or staff members in a timely and efficient manner.
Provide secretarial, clerical, and reception duties for various departments and the general public when needed.
Act as an information resource for the department and office by maintaining general knowledge of departments, staff members, and their duties to assist clients and vendors.
Monitor and maintain daily staff attendance sheets and ensure weekly reports are received from Fisheries, the Child Care Centre, and the Band.
Provide typing and secretarial services as needed.
Perform other related duties as required by the CEO.
Desired Qualifications
Previous reception and switchboard experience is an asset.
Accountable to the Executive Assistant, the Front Desk Receptionist is the first point of contact for the Administration Office and all its departments and for the general public and all those who enter the Waycobah First Nation Administration Building.
The incumbent is responsible for answering all general inquiries and therefore must always be knowledgeable of all departments in order to direct calls and answer inquiries. The incumbent represents the Band Administration Office and must always be presentable and personable.
DUTIES AND RESPONSBILITIES
Answer and dispatch all incoming calls and extensions in a friendly, helpful, timely and efficient manner
Ensure that calls and messages are received and directed to the appropriate department correctly and efficiently
Greets and handles walks-in clients and vendors in a timely and efficient manner by answering their inquiries and directing them to the appropriate department or staff members as needed
Provides secretarial, clerical and reception duties for various Departments and the general public when needed
Act as a department and office information resource person by having general knowledge of all departments and staff members and their duties in order to assist clients and vendors
Must be comfortable using fax machines, emails and recording documents when needed
Monitor and maintain daily staff attendance sheets and ensure that weekly reports are received from Fisheries, Child Care Centre, and the Band.
Provide typing and secretarial services as needed
Perform other related duties as required by CEO
Able to handle minimal amount of stress
Able to handle confidential information
EDUCATION, EXPERIENCE AND PERSONAL ATTRIBUTES
Must be a Waycobah Band Member
Grand 12 diploma or equivalency may be accepted
Computer skills required – Microsoft Word, Excel, Power Point
Excellent typing and organizational skills
Good people skills (personable)
Excellent telephone manners with excellent verbal, interpersonal and communication skills
Previous reception and switchboard experience an asset
WORKING CONDITIONS:
Work Hours:
Flexible Schedule: Hours can vary, often part-time or on an as-needed basis.
This position is generally located in an office environment
Physical capabilities to perform the duties of the position
This positing is classified as ‘open and ongoing’. Applications will be reviewed on a regular basis.