F

Fin

AI-powered customer experience agent platform

Recruiting Coordinator

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

  • A minimum of 2 years of experience in a recruiting coordinator or similar role.
  • Strong attention to detail, a high sense of urgency, and the ability to prioritize and multitask.
  • Strong communication skills.
  • An affinity for improving and caring for the candidate experience.
  • Proficiency with GSuite, Microsoft Office, and applicant tracking systems.

Responsibilities

  • Manage end-to-end interview scheduling, including candidate communication, interview panel coordination, and room booking, to ensure a smooth experience for candidates and interviewers.
  • Support recruiters and hiring panels by opening, organizing, and maintaining recruitment data in the applicant tracking system, and generate reports and provide data insights as required.
  • Serve as the main point of contact for candidates throughout the hiring process and continuously seek ways to improve the candidate experience.
  • Facilitate in-person interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience.
  • Assist with posting job openings on job boards and the careers page, and keep job descriptions up to date and attractive to potential candidates.
  • Maintain recruitment-related documents, templates, preparation guides, and processes; help streamline and optimize recruitment operations by organizing recruiting events, managing recruitment campaigns, and coordinating with external vendors.
  • Represent Fin’s mission, vision, and values with integrity and help attract AI enthusiasts interested in shaping customer service.

Desired Qualifications

  • Familiarity with Greenhouse, Workday, Candidate FYI, Slack, and Claude.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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