Full-Time

VP of Marketing

Confirmed live in the last 24 hours

Carbyne

Carbyne

51-200 employees

Cloud-based platform for emergency response communication

Government & Public Sector
Enterprise Software
Cybersecurity

Compensation Overview

$190k - $230kAnnually

+ Equity + Benefits

Expert

No H1B Sponsorship

New York, NY, USA

Category
General Marketing
Growth Marketing
Growth & Marketing
Required Skills
Market Research
Social Media
SEO
Marketing
Data Analysis

You match the following Carbyne's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.
  • 10+ years of experience in marketing, with a focus on technology or SaaS industries.
  • Public Safety and/or B2G experience - highly preferred.
  • Proven track record of developing and executing successful marketing strategies.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in marketing automation, CRM, and analytics tools.
  • Ability to think strategically while executing tactically.
  • Passion for public safety and technology.
Responsibilities
  • Develop and implement a cohesive marketing strategy that aligns with Carbyne's business goals and objectives.
  • Conduct market research and competitive analysis to identify opportunities and challenges in the public safety technology sector.
  • Collaborate with the executive team to define and prioritize marketing initiatives that drive growth and market penetration.
  • Oversee the development and execution of brand positioning, messaging, and identity.
  • Ensure consistent and compelling brand representation across all marketing channels and touchpoints.
  • Lead the creation of high-impact marketing materials, including collateral, presentations, and digital content.
  • Design and execute multi-channel demand generation campaigns to drive lead acquisition and conversion.
  • Implement marketing automation and CRM strategies to nurture leads and optimize the customer journey.
  • Analyze campaign performance and ROI, making data-driven decisions to enhance effectiveness.
  • Develop and manage digital marketing strategies, including SEO, SEM, social media, email marketing, and content marketing.
  • Optimize the company's online presence, ensuring a strong digital footprint and user engagement.
  • Leverage analytics and insights to continuously improve digital marketing efforts.
  • Partner with the sales team to create and deliver impactful sales enablement tools and resources.
  • Provide training and support to the sales team on marketing initiatives, product positioning, and competitive differentiation.
  • Align marketing and sales efforts to ensure a cohesive go-to-market strategy.
  • Build, mentor, and lead a high-performing marketing team.
  • Foster a collaborative and innovative team culture that encourages creativity and results-oriented thinking.
  • Set clear goals and KPIs for the marketing team, tracking progress and driving accountability.
Desired Qualifications
  • Public Safety and/or B2G experience - highly preferred.

Carbyne offers a cloud-based communications platform tailored for mission-critical centers like call centers and emergency response teams. The platform focuses on real-time data and collaboration tools, enabling users to collect and share vital information quickly. This technology helps clients make informed decisions based on live data, improving their operational efficiency. Carbyne's suite of applications allows for faster call handling and better management of high call volumes, which can enhance service delivery and potentially save lives. Unlike many competitors, Carbyne provides a comprehensive solution on a single platform, along with a PSAP assessment to help clients evaluate how their technology can improve operations. The company's goal is to enhance the effectiveness of emergency response and call center operations through secure and interactive communication tools.

Company Size

51-200

Company Stage

Series C

Total Funding

$133.2M

Headquarters

New York City, New York

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Carbyne's AI tools reduce language barriers, improving emergency communication efficiency.
  • Collaboration with Axon enhances situational awareness and decision-making for law enforcement.
  • Cal OES certification expands Carbyne's market reach in California.

What critics are saying

  • Over-reliance on AI translation may lead to miscommunication in critical situations.
  • Integration with Fusus by Axon raises potential data privacy concerns.
  • Expansion into California may increase operational risks due to regulatory challenges.

What makes Carbyne unique

  • Carbyne offers a cloud-based platform for real-time data and collaboration in emergencies.
  • The platform integrates AI-powered tools for translation, transcription, and call triage.
  • Carbyne's partnerships enhance its platform with advanced features like live video and audio.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Unlimited Paid Time Off

Paid Sick Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

↑ 1%

1 year growth

↓ -1%

2 year growth

↓ -2%
PR Newswire
Feb 7th, 2025
New Orleans' 911 Center Ready For The Big Game With The Help Of Carbyne Technology

The Orleans Parish Communication District is assisting residents and tourists who need help by providing dispatchers with accurate caller location, live video to 9-1-1, and AI-powered translation services.NEW ORLEANS, Feb. 7, 2025 /PRNewswire/ -- New Orleans is no stranger to big events. And the Big Game this weekend is no different.With over 100,000 visitors expected to descend on New Orleans to see the Kansas City Chiefs defend their title against the Philadelphia Eagles, the Orleans Parish Communication District (OPCD) is prepared for the influx of emergency calls that such big events bring.By implementing Carbyne technology, OPCD 9-1-1 call takers and dispatchers benefit from state-of-the-art emergency response capabilities, ensuring quicker and more effective assistance for visitors and residents during this major event.Tools include:Smart triaging - prioritizing emergencies for faster responsePrecise caller location - pinpointing exact locations for quicker, more accurate dispatchAI-powered translation and transcription - breaking language barriers in real-timeLive video to 9-1-1 - giving dispatchers real-time eyes on the sceneOPCD is dedicated to providing the best emergency services to everyone in New Orleans – visitors and residents alike."Here at OPCD we are laser-focused and committed to ensuring we have the best technology available to serve the residents, visitors, and public safety personnel in New Orleans," said OPCD Executive Director Karl Fasold. "We and our Public Safety Partners are using every tool in our toolbelt to ensure the safety of all during the The Big Game and beyond. By leveraging Carbyne's APEX tools, OPCD has access to the most advanced location information, multimedia capabilities, and translation services available through 9-1-1. In addition, the cloud-native nature of APEX provides resiliency and reliability that can't be achieved with traditional telephony systems

PR Newswire
Dec 10th, 2024
Fairfield County Sheriff'S Office Launches Carbyne Apex Cloud-Native Call Handling Platform

Upgrade Enhances the Center's Efficiency, Offering Faster Response Times, Real-Time Data Access, and Greater Resilience for the Community in Critical Situations. NEW YORK, Dec. 10, 2024 /PRNewswire/ -- CarbyneÂŽ, a global leader in public safety technology, proudly announces that the Fairfield County Sheriff's Office in Lancaster, Ohio, has transformed its emergency response capabilities with the launch of the Carbyne APEX cloud-native call handling platform. Carbyne APEX is an all-in-one platform offering a comprehensive suite of AI-powered features, including translation, transcription, call surge mitigation, and rich media integration like live video and silent chat. These capabilities provide critical data to emergency responders, enabling better-informed decision-making and faster resolution. As a cloud-native solution, it automatically updates, providing up-to-date technology and uninterrupted operations

PR Newswire
Aug 5th, 2024
Carbyne Announces Collaboration With Fusus, An Axon Company, To Integrate Data Between Platforms

Innovative Collaboration Can Empower Law Enforcement with Unprecedented Access, Situational Awareness, and Streamlined Information Flow for Faster, Better-Informed DecisionsNEW YORK, Aug. 5, 2024 /PRNewswire/ -- Carbyne, a global leader in public safety technology, today announced a promising collaboration with global public safety technology leader Axon, a trusted provider of real-time crime center technology for public safety. Carbyne and Axon will integrate Carbyne's advanced 9-1-1 caller data into the Fusus by Axon platform and Fusus by Axon's real-time security camera feeds and sensors into Carbyne's Cloud-Native Call Handling Solutions. This integration creates a seamless flow of critical information for the customer, enhancing emergency response and situational awareness for law enforcement and public safety agencies.In emergency situations, every second counts. According to the Federal Communications Commission (FCC), reducing 9-1-1 response times by just one minute could save as many as 10,000 lives annually. By integrating Carbyne's Next Generation9-1-1 caller data with the robust capabilities of the Fusus by Axon platform, this collaboration will aim to bridge information gaps and expedite response times.Enhanced Emergency ResponseCarbyne's platform leverages artificial intelligence (AI) to enable faster, more efficient emergency resolution with features like live two-way translation of non-English calls, prioritization of calls based on their urgency, and the integration of AI virtual assistant to handle non-emergency calls

PR Newswire
Aug 2nd, 2024
Carbyne Bolsters Its Universe Platform With Audio And Translation Capabilities

NEW YORK, Aug. 2, 2024 /PRNewswire/ -- Carbyne, a global leader in public safety technology, today added advanced audio functionality to its Universe OTT emergency call management solution. This update includes live audio and real-time AI-based translation and transcription capabilities, aiming to improve efficiency and accuracy in emergency response.Improving Efficiency and Precision for Call TakersCarbyne Universe, known for handling rich media inputs such as video, audio, and precise location data, now offers a more comprehensive toolset for emergency call centers. The integration of live audio and AI-based chat and one-way voice translation and transcription allows call takers to receive, record, and playback critical audio data seamlessly, enhancing effective communication and detailed documentation.Currently, many PSAPs rely solely on human translators, leading to prolonged response times for non-English calls—sometimes as much as a 125% delay in call handling times. With Audio in Universe, the system can identify supported languages automatically and translate the caller's words within seconds, assisting emergency telecommunicators in promptly responding to non-English calls.The automatic one-way audio translation feature offers a major improvement for operations in PSAPs around the country. Two-way audio translation is currently in testing and will hit the market soon

PR Newswire
Jun 28th, 2024
Carbyne And Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1

NEW YORK, June 28, 2024 /PRNewswire/ -- Carbyne , a global leader in public safety technology, has announced a strategic partnership with Exacom, which pioneered the first cloud-native logging recorder suite for public safety. With this collaboration, Carbyne's APEX call handling solution integrates with Exacom's HindSight multimedia recording platform through Carbyne's robust Data API and NENA's i3 protocol to enable seamless recording.Leveraging the power of AWS (Amazon Web Services), both Carbyne and Exacom are committed to delivering state-of-the-art, cloud-native solutions designed to revolutionize public safety communications. The integration will allow emergency response teams to benefit from more reliable, scalable, and secure logging and recording capabilities, helping capture critical data.Benefits of Cloud-Native Software for Public Safety:Scalability : Cloud-native platforms can easily scale up or down based on demand, providing consistent performance even during peak times.: Cloud-native platforms can easily scale up or down based on demand, providing consistent performance even during peak times. Reliability : Enhanced uptime and disaster recovery capabilities minimize the risk of data loss, crucial for emergency response operations.: Enhanced uptime and disaster recovery capabilities minimize the risk of data loss, crucial for emergency response operations. Security : Advanced security measures inherent in AWS infrastructure help protect sensitive data from cyber threats.: Advanced security measures inherent in AWS infrastructure help protect sensitive data from cyber threats. Flexibility : Cloud-native solutions enable seamless updates and integrations, keeping public safety systems current with the latest technological advancements.: Cloud-native solutions enable seamless updates and integrations, keeping public safety systems current with the latest technological advancements