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Infopro Digital Services

B2B information, data, and software services

Project Researcher - Barbour ABI

Data ManagementPosted on Nov 3
Full-timeEllesmere Port, UK£25k /yr

About the Job

Requirements

  • At least 2 years of experience in an outbound calling role, such as research, debt collection, account management, or sales.
  • GCSE passes in Maths and English at Grade C or above, or equivalent qualifications.
  • Ability to work toward and achieve key performance indicators.
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel, or similar software.
  • Experience using customer relationship management systems.
  • Effective communication and active listening skills, a professional telephone manner, resilience, attention to detail, and strong organizational and time-management skills.
  • Commitment to consistently producing high-quality work and contributing to the wider team.

Responsibilities

  • Research current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for customers.
  • Interact directly with customers through internal customer relationship management systems to answer queries about project information.
  • Manage own workload to ensure project information is current, accurate, and delivered on time to meet department expectations.
  • Meet key performance indicators for project volume and quality of data gathered.
  • Liaise with colleagues across the business.
  • Build relationships with contacts in the construction industry.

About the Company

Infopro Digital Services

B2B information, data, and software services

Infopro Digital provides B2B information, data, and technology services to professionals in construction, public sector, automotive, risk and insurance, and industry. It offers software, databases, lead-generation platforms, media content, and trade shows to help clients improve efficiency, make better decisions, and identify market opportunities. The group has grown through more than 40 acquisitions since 2015, backed by private equity, and now operates in 20 countries with about 4,000 employees. Its integrated ecosystem combines data, software, media, and live events to deliver market insight, technical and compliance content, and data-driven marketing, with the goal of becoming a leading global provider of professional information and data services.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$792M
Headquarters
Antony, France
Founded
2001

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