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DePaul

Not-for-profit housing, elder care, rehab

Assistant Residential Services Coordinator

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeEast Rochester, NY, USAIn-person

About the Job

Requirements

  • A Bachelor's degree in a Human Services field; or an Associate's degree in a Human Services field plus two years of residential experience; or a high school diploma or GED plus four years of full-time residential experience.
  • A clean New York State driving record as outlined in DePaul's personnel policy.
  • Must be at least eighteen years of age.

Responsibilities

  • With assistance from the Program Director, develop each resident's overall Residential Service Plan with the resident and their support network, identifying needs and desires to support productive and fulfilling lives.
  • Provide teaching, monitoring, and recovery-oriented support in accordance with OMH 595, including assertiveness and self-advocacy training, community integration and resource development, daily living skills, health services, medication management and training, parenting training, rehabilitative counseling, skill development, socialization, substance abuse services, and symptom management.
  • With assistance from the Program Director, ensure comprehensive, person-centered planning for admission, ongoing recovery-oriented services, and discharge, and ensure each plan is complete and up to date according to standards of practice and New York State Office of Mental Health standards.
  • With assistance from the Program Director, conduct quarterly reviews of each Residential Service Plan with the individual to assess progress and make revisions when necessary.
  • Observe, monitor, document, and report resident behaviors and progress in accordance with agency standards.
  • Maintain accurate and timely resident files, including progress notes, service plan updates, psychiatric and medical records, and other pertinent information.
  • Ensure annual physical, eye, and dental appointments are scheduled; arrange transportation when appropriate; and follow proper guidelines when a resident chooses not to attend or follow medical recommendations.
  • Collaborate with residents' community service providers to ensure continuity of care, make referrals when needed, and coordinate mandated linkages, including Mental Health Court, AOT, and probation.
  • Serve as the key liaison between each resident and their clinical provider, contacting the provider at least monthly to support effective monitoring of the individual's mental health and well-being.
  • Help residents plan purchases of clothes and other necessities.
  • Work with residents to encourage healthy connections with family and community ties and to develop new supports and interests.
  • Work with the Intake Director to provide prospective residents with tours and lunch visits as part of the admission process.
  • Respect and maintain resident confidentiality and demonstrate a caring, positive attitude toward residents, staff, guests, and service providers in accordance with the respect policy.
  • Safely transport residents when needed.
  • Follow safety rules and regulations for self, residents, and staff.
  • Perform other duties necessary for the effective operation of the program.

About the Company

DePaul

Not-for-profit housing, elder care, rehab

DePaul provides housing, support services, and recovery and vocational programs for seniors, people with mental illness, and those affected by homelessness across 50 sites in 14 New York counties, serving 5,000+ people each year. It offers assisted and independent living, residential and rehabilitation services, addiction prevention and support, vocational programs, and affordable housing at multiple locations tailored to individual needs. As a not-for-profit, it combines housing, health, recovery, and job training under one umbrella and operates across many counties to meet community needs. Its goal is to help people achieve their highest level of independence and stability in the environment of their choice.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Town of Gates, New York
Founded
1958

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