Assistant Store Manager

ABOUT THE POSITION 

Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As an Assistant Store Manager, you will be a key member of the Store Leadership Team. This role is responsible for providing team leadership and supporting the Store Manager to ensure effective store operations. The Assistant Store Manager executes strategies to improve service, drive store sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

HOW YOU’LL MAKE A DIFFERENCE 

• ​Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
• Creates a positive consumer shopping experience. Ensures sales associates have in-depth knowledge of our products and technology to serve consumers and create brand loyalty.
•  Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary. Supports ongoing team member growth and development.
• Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
• ​Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
• Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

YOU HAVE 

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.