E-Commerce Account Manager
About the job
- A Bachelor's degree in Marketing, Business, E-Commerce, or a related field.
- Two to four years of experience in e-commerce account management, digital merchandising, or online marketplace operations.
- Hands-on experience with Shopify, Amazon Seller Central or Vendor Central, and other major e-commerce platforms.
- Strong analytical skills and experience working with data platforms such as Google Analytics, Excel, Looker, or similar tools.
- Knowledge of search engine optimization best practices and digital conversion optimization.
- Ability to work with strong attention to detail, ownership, and urgency.
- Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces.
- Ensure accurate, compelling, and search-engine-optimized product listings, including titles, descriptions, images, and A+ content.
- Manage product launches, pricing updates, and promotional calendars across platforms.
- Analyze and track key performance metrics, including traffic, conversion rate, sales, margins, and return rate, to identify growth opportunities.
- Regularly audit site and marketplace listings for accuracy, visibility, and best practices.
- Monitor and improve customer ratings, reviews, and the overall customer experience.
- Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays.
- Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking.
- Collaborate with internal marketing and paid media teams to plan and execute promotions, advertising campaigns, and email strategies aligned with channel goals.
- Optimize product visibility through platform tools such as Amazon ads, Shopify apps, coupons, and deals.
- Maintain platform compliance and proactively resolve account health, policy, or listing issues.
- Stay current on platform updates, algorithm changes, and emerging tools or trends.
- Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience.
- Experience in fitness, consumer goods, or direct-to-consumer e-commerce.
About the company
Sunny Health & Fitness provides a broad range of home gym equipment, including exercise bikes, treadmills, rowers, and elliptical machines, sold directly to consumers through its online platform. Its products are designed to help people maintain a healthy lifestyle at home, offering reliable and affordable options with warranties to ensure customer trust. The gear works as standard cardiovascular and strength-training machines—consumers choose equipment suitable for their space and fitness goals, and use at-home routines supported by the company’s direct-to-consumer sales model. The company differentiates itself from competitors through direct online sales, competitive pricing, frequent promotions, and warranties, prioritizing customer satisfaction and accessibility. Its goal is to make quality home fitness equipment easy to buy and dependable for everyday use.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Industry, California
Founded
2002
Get referred to Sunny Health & Fitness
See people who can refer or advise you
Simplify's Take
What believers are saying
- Sunny AI Fitness Coach 2.0 launched August 2025, boosting engagement and personalization.
- SunnyFit’s March 2026 anniversary promotion shows active user growth and retention investment.
- The JLL deal positions Sunny for broader connected-fitness sales across US and UK markets.
What critics are saying
- JLL integration can distract management and dilute margins through 2026.
- Google Play shows AI Fitness Helper beta, signaling product still requires refinement.
- A class-action treadmill investigation in December 2025 threatens brand trust and warranty costs.
What makes Sunny Health & Fitness unique
- SunnyFit app bundles AI coaching with Sunny equipment, reinforcing an integrated ecosystem.
- The 2025 JLL Fitness acquisition expands Sunny’s UK and European distribution reach.
- Sunny sells direct-to-consumer, controlling pricing, promotions, and customer relationships.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Paid Sick Leave
Paid Holidays
Paid Vacation
Employee Discounts
Company News
Sunny Health & Fitness has upgraded its free SunnyFit app with AI Fitness Coach 2.0, delivering personalized workouts that connect with home gym equipment.
Sunny Health & Fitness, a leader in value driven, high-quality fitness equipment, is pleased to announce the acquisition of JLL Fitness, a UK-based brand kno...