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Groupement Mousquetaires

European retail group operating multiple brands

Director of Flow Operations

Supply Chain ManagementPosted on Nov 6
Full-timeGuérande, France€85k - €92k /yr

About the Job

Requirements

  • A Bac+5 qualification from an engineering school, business school, or university master's program, specializing in supply chain, logistics, operations management, or international business.
  • At least 10 years of experience in supply chain, logistics, sales administration, or purchasing flows, including at least 5 years in a management position managing several departments or managers.
  • Experience in export or international operations, distribution, food processing, or trading is a strong asset.
  • Strategic vision and organizational skills; ability to manage by key performance indicators and continuous improvement; familiarity with information systems and information-systems project management; and knowledge of export regulations.
  • Ability to lead teams, develop their autonomy, prioritize customer service, and work cross-functionally with a management committee.

Responsibilities

  • Define the strategy for ITM Export's merchandise and information flows in consultation with the Management Committee, deploy and manage it, and ensure its performance.
  • Organize, coordinate, and oversee the Sales Administration, Purchasing, Information Systems, Supply, Logistics, and Projects teams; propose organizational, process, and tool improvements.
  • Manage teams by developing their autonomy and providing support; lead operational follow-up meetings with service managers and advise them on good practices and continuous-improvement tools.
  • Set each department's priorities and objectives in line with the strategy approved by the Management Committee.
  • Structure, optimize, and supervise administrative order processing from quotation through invoicing, including document management, to meet timing, cost, quality, and customer-service objectives.
  • Improve and stabilize product-flow times and inventory management through ongoing updates of products and stock volumes.
  • Implement organization and processes that ensure the reliability of data integrated from the Group and data received externally; supervise the master-data service.
  • Develop and oversee documentation required for exporting goods, including phytosanitary and health certificates and Progec documentation, and ensure compliance with regulations governing product listing and exports.
  • Define information-technology and telecommunications strategy with General Management and the Management Committee; assess and recommend IT investments based on business needs, effectiveness, and risk control.
  • Ensure alignment between customer needs, company strategy, and IT tools; lead information-systems evolution within approved budgets and technology choices; oversee system design, implementation, and operational maintenance; and oversee preparation of specifications aligned with company needs and choices.
  • Analyze delays in delivery and supply and define corrective action plans; manage key performance indicators and related actions to achieve strong customer-service performance.
  • Structure, optimize, and oversee logistics partners and associated specifications for storage, transportation, freight forwarding, and customs to ensure efficient product availability across global markets; define logistics strategy with the Management Committee.
  • Lead sourcing of export-specific products and develop and maintain a dedicated export range; sustain relationships with the Group's purchasing departments to improve ITM Export's efficiency; respond to customer requests for specific products.
  • Support Sales Administration teams with direct-factory flows, supply teams with improved pricing conditions and BQ, and Marketing and Offer teams with product selection.
  • Participate with Finance in preparing and monitoring budgets for each activity, attend internal management meetings, and establish monitoring and analysis tools for regular reporting of key indicators to Management.
  • Work with the Commercial Department to assess the reliability of sales forecasts and propose improvements; collaborate with Human Resources on internal resource management and maintain cooperation with other company departments.

Desired Qualifications

  • Experience in export or international operations, distribution, food processing, or trading is a strong asset.

About the Company

Groupement Mousquetaires

European retail group operating multiple brands

Groupement Les Mousquetaires coordinates about 4,000 European retail points operated by independent entrepreneurs under banners such as Intermarché, Netto, Bricomarché, Brico Cash, Bricorama, Roady, and Rapid Pare-Brise. It provides purchasing power, supplier relationships, and brand support to member shops so they can stock groceries, DIY products, and auto services for local customers. It differs from competitors by being a federation of privately owned stores under multiple banners, combining large-scale buying with local ownership across several countries. Its goal is to help independent shop owners compete, grow their networks, and offer value-oriented retail to diverse European communities.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1969

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