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Geisinger

Integrated health system with hospitals

Medical Assistant OR Certified Medical Assistant - Orthopedics

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeWilkes-Barre, PA, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED is required.
  • Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is required for the certified track; certification must be issued by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification is required within six months.
  • A minimum of one year of related work experience is preferred, not required.
  • Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program is preferred.
  • Candidates must demonstrate communication, customer service, multitasking, and teamwork skills.
  • Candidates must demonstrate competency and knowledge before performing medications, tests, and treatments.

Responsibilities

  • Provide direct patient care and clinical support for physicians and other providers in an outpatient setting under provider direction.
  • Prepare patients; collect and review pertinent information; perform technical duties; document in the electronic medical record; and support a safe patient environment.
  • Provide administrative and clerical support, including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.
  • Record the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
  • Set up examination and treatment rooms between cases and assist patients in preparing for provider visits while protecting patient safety and privacy.
  • Provide care as directed by the provider, including performing electrocardiograms and wound dressings and supporting minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and procedure after competency validation; intravenous medications may not be administered.
  • Complete tests and treatments according to provider orders and policy after competency validation.
  • Collect and prepare laboratory specimens and complete associated paperwork; perform phlebotomy and assist with laboratory testing, reporting, and quality assurance under laboratory oversight.
  • Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Maintain complete and accurate documentation in the appropriate medical record sections and use the designated electronic medical record and scheduling systems.
  • Facilitate timely appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Document and prioritize patient communications, direct them to the provider as appropriate, and respond to patient questions and requests to support timely care.
  • Reinforce provider-directed patient education to support understanding of instructions.
  • As needed, inventory non-controlled medical and surgical supplies and pharmaceuticals, verify expiration dates, document utilization, and maintain adequate supply levels and efficient space utilization.
  • As needed, access or transport non-controlled medications to meet clinic or unit needs.
  • Prepare and clean instruments; follow sterilization and disinfection protocols, including high-level disinfection.
  • Clean and set up examination rooms between patients using infection-prevention protocols; follow hand hygiene and appropriate precautions.
  • Inspect diagnostic equipment and instrumentation, identify operating issues, and recognize the need for preventive or corrective maintenance.
  • Participate in patient safety and quality improvement programs.
  • Comply with job-specific obligations and organizational policies and procedures; travel may be required.

Desired Qualifications

  • Graduate from a specialty training program, including an accredited one-year certificate or two-year diploma Medical Assistant program.
  • At least one year of related work experience.

About the Company

Geisinger

Integrated health system with hospitals

Geisinger Health System runs hospitals and clinics across several locations, offering a wide range of medical services (from cancer and cardiology to pediatrics and women’s health) along with patient support tools like the MyGeisinger patient portal. Its main product is integrated health care: Geisinger provides medical treatment through its doctors, nurses, and facilities, and supports care with online access, remote telemedicine, and access to medical records and billing. Geisinger differentiates itself by combining clinical care with research and education in one system, including programs like MyCode health genetics research and ongoing clinical trials, plus direct links between patient care, research, and community health initiatives. The company’s goal is to improve health outcomes for patients by delivering coordinated care, advancing medical knowledge through research, and engaging with communities to support healthy living.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Danville, IL
Founded
1915

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