INACTIVE
Full-Time
Technical Support
Posted on 1/17/2024
Workforce management
Data & Analytics
Junior, Mid, Senior
San Francisco, CA, USA
Required Skills
JavaScript
SQL
HTML/CSS
Requirements
- Natural relationship builder
- Strong technical and troubleshooting skills (including SQL, JS, and HTML)
- Persistence and resourcefulness
- Strong writer
- Attention to detail
- Growth mindset
- Team player
- Dependable customer commitment
Responsibilities
- Delight customers with great support experiences
- Become a product expert and help customers understand the product
- Investigate and resolve technical issues in the product
- Represent customer needs to drive product direction
- Improve internal operations and scale support systems
Assembled is a fast-thinking, fast-moving, empathy-driven team inspired by one main goal: to create intelligent systems in service of people helping people. We've started on this path by addressing the very real, very underserved needs of customer support teams.
Company Stage
Series B
Total Funding
$70.7M
Headquarters
San Francisco, California
Founded
2018
Growth & Insights
Headcount
6 month growth
↑ 8%1 year growth
↑ 21%2 year growth
↑ 57%Benefits
Competitive compensation and equity package
Insurance coverage
401(k)
CSA Credit
Stipend for use at any Assembled customer
Professional development stipend
Wellness stipend
INACTIVE