Inside Sales Specialist - B2B
About the job
- One to three years of inside sales or customer engagement experience is preferred.
- Proven experience in cold calling, cross-selling, or upselling.
- Familiarity with customer relationship management platforms and quoting tools; AT&T tools are a plus.
- Ability to work full-time on-site in Urbandale, Iowa.
- Handle inbound and outbound business-to-business calls to drive sales activity and customer engagement.
- Make more than 50 outbound calls daily, including cold calls, to create new business-to-business opportunities.
- Sell AT&T solutions, including Fiber, Wireless, and AIA products.
- Use cross-selling and upselling skills to maximize revenue per customer.
- Use AT&T quoting tools to generate accurate customer proposals.
- Maintain organized and current records in internal customer relationship management systems, ensuring accurate pipeline tracking and documentation.
- Manage job flow and follow through from lead to close.
- Work with channel partners and internal teams to generate leads and expand opportunity flow.
- Collaborate across teams to deliver a seamless customer experience.
- Report daily, weekly, and monthly sales performance metrics.
- Own a personal sales quota and consistently work toward exceeding targets.
- Maintain professionalism with customers, partners, vendors, leadership, and teammates.
- Communicate clearly and effectively across multiple touchpoints.
- One to three years of inside sales or customer engagement experience.
- Familiarity with AT&T quoting tools.
About the company
DSI functions as a sales enablement partner for the indirect dealer space, connecting consumer and commercial selling opportunities to retailers through a full set of support services. Its offerings include sales management and execution support, product and offer training, marketing expertise, software solutions, engineering, and warehousing and logistics, all delivered via a network of Territory Managers across the country. The product is a bundled service system where DSI helps dealers grow by coordinating training, marketing, technology, and logistics to streamline selling. DSI differentiates itself with individualized, hands-on service, strong product offerings, and fast, efficient delivery, backed by a nationwide dealer-focused team. The goal is to help retailers grow their business by building effective sales programs and reliable support networks.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Dallas, Texas
Founded
1984
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Simplify's Take
What believers are saying
- February 2026 merger expanded DSI's addressable market across North American manufacturers.
- DSI gained deeper consulting, training, and automation capabilities from NexGen's team.
- Existing contracts and support agreements remain active, reducing near-term revenue disruption.
What critics are saying
- Autodesk partner concentration exposes DSI to platform-policy changes and channel conflicts.
- February 2026 DSI-NexGen integration risks service degradation, churn, and margin pressure through 2026.
- Niche manufacturing-software demand leaves DSI vulnerable if customers internalize post-processing and consulting.
What makes DSI unique
- February 2026 merger made DSI North America's premier Autodesk Design and Make partner.
- DSI combines CAM programming, machine simulation, additive manufacturing, and custom automation under one roof.
- Founder teams keep existing support channels active during transition, preserving customer continuity.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Company Match
- Paid Vacation
- Paid Sick Leave
- Bereavement Leave
- Profit Sharing
- Employee Discounts
- Training Programs