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Full-Time

Manager – Experience Design

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Financial Services
Fintech

Senior, Expert

Plano, TX, USA

Hybrid position; relocation to Plano, TX required if not located in Dallas, TX area.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Sketch
Requirements
  • At least 5 years of experience in user interface design
Responsibilities
  • Simplifying and translating complex business and software development workflows into easy-to-use experiences
  • Collaborating with partners to create new interface and interactions patterns
  • Creating consistent visual conventions across the application
  • Working closely with product and customer success teams to gather and incorporate user feedback and feature requests into the interface
  • Identifying and establishing design needs, requirements, and acceptance criteria
  • Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into transformative, intuitive, user friendly, and on-brand interfaces
  • Leading in translating complex ideas into understandable concepts that evolve and enhance the product interface
  • Engaging in portfolio prioritization to help set the strategy for the team
  • Managing through shifting priorities to provide clear direction and input on product definition
  • Advocating for the customer through human centered design methodologies, including: discovery, ideation, sketch sessions, and user testing
  • Creating and facilitating design led workshops to engage and build alignment across different partners and teams
  • Championing prioritization of design centered product enhancements grounded in research and analysis
  • Connecting with design community peers by learning, sharing, and teaching
  • Building and leading successful teams by mentoring, coaching, and elevating others
  • Guiding team members in strategy, research, alignment, analysis, and execution tasks
  • Leading your team through career development plans to encourage talent growth
  • Participate in hiring by reviewing resumes, conducting interviews and attending consensus
  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
  • Creating style guides, iconography, and infographics that can be leveraged by teams
  • Drive end-to-end product design by: Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive; Framing problems, determining insights, and defining visual designs to serve customer needs; Ideating, sketching, and delivering low to high fidelity prototypes; Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines; Storytelling and presenting visual concepts to various stakeholders; Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system while providing comprehensive support and resources to help customers make informed financial decisions.

Company Stage

Series A

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's extensive range of financial products and services provides ample opportunities for career growth and specialization.
  • The company's commitment to financial inclusion and literacy offers employees a chance to make a meaningful impact on communities.
  • Strategic partnerships and investments, such as those with Stripe, Adyen, and StrongDM, indicate a forward-thinking approach and potential for innovation.

What critics are saying

  • The competitive financial services landscape requires Capital One to continuously innovate to maintain its market position.
  • The end of the consumer card partnership with Walmart could impact customer acquisition and revenue streams.

What makes Capital One unique

  • Capital One's focus on financial inclusion and no-fee banking solutions sets it apart from traditional banks that often have more restrictive fee structures.
  • Their strategic partnerships with fintech giants like Stripe and Adyen for fraud prevention highlight their commitment to leveraging technology for enhanced security.
  • Capital One's collaboration with educational platforms like Khan Academy underscores their dedication to financial literacy, a unique value proposition in the financial services sector.

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program