Collaborate with the Managing Physician and Operations team to achieve branch objectives.
Are you a passionate leader with a talent for delivering exceptional customer experiences? Do you thrive in a fast-paced, service-oriented environment? If you have strong leadership skills and a passion for operational excellence, we'd love to have you join our team as a Branch Manager.
What You'll Do
As a Branch Manager, you will oversee the day-to-day operations of the clinic, ensuring exceptional patient service, efficient clinic operations, and achievement of business goals. You will lead the branch team, maintain operational standards, and create a positive experience for every patient.
Your key responsibilities include:
Lead and manage the daily operations of the clinic.
Deliver outstanding customer service and ensure a seamless patient experience.
Handle patient inquiries, concerns, and service recovery professionally.
Coordinate clinic schedules to maximize efficiency and patient flow.
Drive branch sales through customer retention, referrals, and excellent service.
Ensure compliance with company policies, operational standards, and Patient Care Management protocols.
Maintain the cleanliness, safety, and overall appearance of the clinic.
Monitor clinic equipment and coordinate preventive maintenance and repairs.
Supervise, coach, and evaluate branch personnel to foster a high-performing team.
Collaborate with the Managing Physician and Operations team to achieve branch objectives.
What We're Looking For
Graduate of any four-year college course.
At least 3 years of experience in a supervisory or managerial role within the service industry.
Excellent leadership, interpersonal, and customer service skills.
Strong organizational, problem-solving, and decision-making abilities.
Able to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office applications.
Willing to work onsite and provide support to other clinic branches when needed.
Belo Medical Group values your right to privacy and is committed to protecting your personal and sensitive information. All data you provide, or that we collect through your online job application, will be handled with the highest level of care and in accordance with our Privacy Policy.
By submitting your resume or application through our website or any other application channel we use, you acknowledge that you have read, understood, and consent to the terms of our Privacy Policy. You also expressly consent to the company collecting, storing, processing, and using your personal data for recruitment-related purposes, including evaluating your qualifications, contacting you about your application, and complying with legal or regulatory requirements.