Quality Engineering Tech

Job Description

Primary Function of Position

The Quality Engineering Tech will drive quality assurance and quality control methodologies within sustaining manufacturing teams and environments at the ATM site. This position requires a highly motivated team player to support monitoring of quality metrics, identify underlying causes of quality defects, and perform quality screening for advanced tissue models and associated equipment.  

Essential Job Duties 

Sustaining Quality Operations

• Monitor and compile reports on quality metrics
• Lead and project manage various quality initiatives and processes
• Provide support to product manufacturing processes, including failure analysis and defect containments
• Review shipping and export documents for compliance to regulations
• Perform root cause analysis and propose solutions to challenges encountered
• Continuously implementing items found while interacting with manufacturing and quality processes by identifying areas of opportunity within processes and procedures to improve efficiency, effectiveness, yields, eliminate waste and overall to improve the business

Product Quality Support

• Evaluate product quality by performing material (FQI, IQC, etc.) inspections 4 to 8 hours per week, as needed
• Travel to local tissue harvest sites to address quality events and advise on material requirements up to 8 hours per week, as needed
• Detect, report, and troubleshoot quality issues and suggest robust process improvements to drive a culture of quality
• Redline MPIs and QC inspection criteria for clarification and process flow improvements.

Qualifications

Required Skills and Experience 

• Basic understanding of Quality Systems and Regulatory Compliance process including requirements for making process changes
• Technical writing skills including ability to both create and review procedures
• Risk management mindset to drive decisions with a risk-based approach
• Good grasp of basic quality assurance/control processes and tools
• Ability to have positive interactions with employees, vendors, suppliers with varied backgrounds
• Understands data analysis tools and operations (e.g,. Pareto, charts, and trends)

Required Education and Training 

• Education: High school diploma or equivalent; minimum two years of relevant experience.

Working Conditions 

• Must be able to sit for extended periods of time (up to 8 hours)
• Must be able to lift a minimum of 25 lbs
• Must be able to traverse manufacturing and design spaces

Preferred Skills and Experience 

• Bachelor’s degree in engineering (prefer biomedical, mechanical or system), math, physics or other sciences.
• ASQ Certification as Quality Improvement Associate and/or Quality Process Analyst
• Exposure to Lean Manufacturing / Six Sigma methodologies
• Basic understanding of root cause investigation process
• Understanding of Risk Management techniques
• Basic understanding of project management principles
• Bi-lingual in English and Spanish

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Min. Salary Region 1: 37 USD
Min. Salary Region 2: 31 USD
Max. Salary Region 2: 42 USD
Max. Salary Region 1: 50 USD