Pharmacy Technician Coordinator Inpatient

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Pharmacy

Job Family

Professional

Work Shift

Days (United States of America)

Summary

Supports the daily activities of the inpatient pharmacy to provide quality patient care and customer service. A positive, patient-centered, team-oriented attitude and will develop and implement ideas to maintain a high level of teamwork and morale. Collaborate with Pharmacy Manager and Shift Coordinators to continually revise, and implement improvements to Pharmacy Technician training program; evaluate Pharmacy Technician performance to identify areas of improvement, intervene, and educate to eliminate deficiencies; review pharmacy workflow and suggest potential changes; prepare Pharmacy Technician schedule; effectively and efficiently manage Pharmacy Technicians and Pharmacy Technician Specialists; ensure pharmacy has the tools and resources necessary to be successful.

Major Job Functions

The following is a summary of the major essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below.  In addition, specific functions may change from time to time:

• Proficient or in process of gaining proficiency in all Pharmacy Technician roles, including those of the Pharmacy Technician Specialists

• Precepts new Pharmacy Technicians and ensures timely completion of all required orientation items

• Collaborate with Pharmacy Manager to develop, review, and implement training program for Pharmacy Technicians

• Develop and monitor reports and audits to determine short-comings of Pharmacy Technicians, Pharmacy Technician Specialists, and pharmacy operations and provides education, changes, and new initiatives to resolve any identified deficiencies.

• Provides routine feedback to Pharmacy Technicians and Pharmacy Technician Specialists regarding attendance; punctuality; professionalism and job performance

• Inspects and maintains outpatient prescription system

• Prepares the Pharmacy Technician schedule and make revisions as necessary

• Assists in daily duties of technicians including reallocation of staff to account for changes in workload or shortages and fill in, when necessary, to ensure all work is completed in a timely manner

• Completes timely annual evaluations for pharmacy technicians

• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: 

• High school diploma or equivalent required

• Associate’s degree in health care related field required within 18 months of hire

• Bachelor's degree preferred

• Registered as Pharmacy Technician with the NCBOP

• Certification from Pharmacy Technician Certification Board (CPhT)

Work Experience: 

• 1-year of experience as an inpatient pharmacy technician within the Health System required

• Level II or Specialty Pharmacy Technician experience required

• Previous supervisory/leadership experience preferred

Knowledge, Skills, and Abilities Required: 

• Excellent guest relations skills

• Verbal and written skills required

• Ability to read English

• Ability to accept supervision from a multidisciplinary team

• Flexible in approach to work tasks and schedules

• Able to grasp new skills and techniques

• Has basic knowledge of age-specific considerations for patients served

• Has basic computer skills

Physical Requirements: 

• Visual acuity to read invoices, requisitions, emails, medication labels, paperwork, etc.

• Hearing and speaking ability sufficient to communicate effectively with co-workers and customers, both in-person and via telephone

• Ability to move through pharmacy and facility to assess and manage operations

• Manual dexterity to operate computer, printer, copier, fax machine, etc.

• Ability to perform repetitive motions, including bending, reaching high places, stooping, twisting, pushing, pulling

• Lift up to 30 pounds for processing shipments

• Ability to climb flights of stairs

• Extended periods of sitting, standing, and walking required

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity