Job Title: Commercial Operations Apprentice

Location: DLF Cyber Hub, Gurugram

Program Duration: 12-Month Apprenticeship

Schedule: We are hiring 3 Commercial Operations Apprentices, each aligned to a different sales region. One apprentice will support the APAC region and work primarily during Australia/APAC business hours, one apprentice will support the EMEA region and work primarily during UK business hours, and one apprentice will support the North America region and work primarily during Eastern Time (ET) business hours. To support collaboration, learning, and cohort development, all apprentices will also work a designated block of India business hours one day per week to participate in training, mentoring, and apprenticeship program activities. exact schedule will be confirmed at time of offer, should you be selected for the role

About the Program

The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.

Eligibility

To be considered for this apprenticeship, candidates must:

Have completed a Bachelor's degree within the past two years
Have no more than two years of professional work experience
Be legally eligible to participate in an apprenticeship program in India

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Role Overview

The Commercial Operations Apprentice supports Eptura's sales organization by assisting with customer transactions, quote preparation, contract administration, and order processing activities.

This role helps accelerate customer responsiveness while allowing sales representatives to focus on larger and more strategic opportunities.

Create sales quotes within Salesforce and related business systems
Support small customer transactions and commercial requests
Assist customers with license additions, upgrades, and other routine commercial activities
Generate pricing requests using established approval processes
Coordinate contract preparation and customer documentation
Send agreements for signature and track completion status
Support order processing and transaction fulfillment activities
Maintain accurate customer and opportunity information within Salesforce
Partner closely with Account Executives, Customer Success Managers, Deal Desk, and Finance teams
Ensure data quality and adherence to established sales processes
Participate in apprenticeship learning programs, coaching sessions, and development activities

What You'll Learn

SaaS sales processes
Salesforce CRM
Commercial operations and deal administration
Quote-to-cash lifecycle
Customer communication best practices
Contract and pricing fundamentals
Cross-functional collaboration in a global organization

Degree in Business, Commerce, Economics, Marketing, Communications, or a related field
Strong attention to detail
Excellent written communication skills
Comfort working with systems and technology
Strong organizational and time management skills
Ability to work independently and manage multiple priorities

Eptura

Commercial Operations Apprentice

About the Job

Requirements

Responsibilities

About the Company

Eptura

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