Maritime Commercial Manager

Job ID:41210
 

Maritime Commercial Manager – US

Lloyd’s Register

Location: Houston, Texas / USA

What we’re looking for

We are looking for an experienced Maritime Commercial Manager with extensive knowledge of the shipping and maritime industry to oversee an assigned territory in the United States.You will act as the primary contact for an assigned group of existing accounts and targeted new business leads, working to improve the customer experience, grow loyalty, build lasting relationships, and support the commercial and revenue objectives of our Lloyd's Register Maritime business.

What we offer you

The opportunity to work for an organization that has a clear sense of purpose, is guided by values and helps colleagues to develop professionally and personally through our range of people development programmes

Full-time

The role

• Develop and maintain detailed territory and account plans that improve margin performance and support growth across Lloyd's Register's products and service solutions.
• Serve as a trusted advisor to clients by holding regular account meetings to identify changing needs, provide tailored solutions and seek cross-selling and upselling opportunities that increase value for both the customer and LR.
• Organise and facilitate executive-level meetings to build strategic relationships between Lloyd's Register's senior management and client leadership teams.
• Coordinate bid processes, ensuring clear roles and responsibilities across the opportunity capture team, and manage the development of proposals and quotations to grow revenue, market share and client engagement.
• Deliver financial and operational results in line with commercial plans and budget targets, tracking and reporting sales performance using pipeline data, market insights and competitor analysis within Salesforce.
• Stay informed about industry shifts, advances in technology and competitor moves to uncover emerging opportunities and preserve an advantage.
• Share key account insights with internal stakeholders, promptly address and resolve client issues and ensure lessons learned are disseminated in line with LR's Business Management System (BMS) and service level agreements.
• Monitor account performance, margins and contract renewals to ensure sustained client satisfaction and business continuity.

What you bring

• A degree in Business, Engineering or Maritime Studies, or equivalent professional experience.
• Extensive experience in commercial or account management within the maritime or shipping industry.
• Experience building and maintaining complex customer relationships and contributing to revenue growth.
• Deep understanding of the shipping market, marine operations and related regulatory environments.
• Demonstrated commercial insight, with the ability to create strategic action plans and negotiate effectively.
• Experience in budgeting, financial planning, forecasting and reporting.
• Effective interpersonal and communication skills, with the ability to create networks and partner across functions and geographies.
• An inclusive, team-centred approach, committed to delivering value for customers and reaching important goals.
• Accountability and ownership for meeting customer and business goals.
• Experience and confidence in managing multiple priorities.
• The ability to build lasting partnerships and communicate effectively across all levels.
• Demonstrated problem-solving ability and commercial insight, and the ability to thrive in a collaborative, multicultural environment.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks towards meeting goals
• Is effective at solving problems, trouble-shooting and making timely decisions
• Is ready and motivated to take initiatives
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit, particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

#LI-KC1 #LI-Hybrid

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).