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Urban Outfitters

Retailer of trendy fashion, home decor

HR Manager - EU, German Speaking

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Proven generalist human resources experience in a fast-paced environment.
  • A solid understanding of employment law.
  • Ability to combine a creative, innovative approach with commercial ideas.
  • Ability to work under minimal supervision and guidance.
  • Ability to build strong, credible relationships quickly and earn trust at all levels.
  • Excellent written and verbal communication skills and the ability to deliver with impact.
  • High attention to detail and the ability to identify priorities quickly.
  • Ability to work under pressure and meet deadlines.

Responsibilities

  • Build strong partnerships with EU retail store teams, develop a network of contacts, and work with them on succession and retention planning.
  • Initiate and drive the development of culture and engagement across the retail teams.
  • Drive engagement, wellbeing, and diversity and inclusion initiatives across EU retail stores in line with the EU HR strategy.
  • Own quarterly key performance indicator reporting, challenge business leaders, partner with them to improve results, identify key themes and patterns, and put agreed plans in place to address them.
  • Create, update, and implement policies and procedures, ensuring they reflect commercial needs and remain legally compliant.
  • In collaboration with the Learning and Development team, implement a learning and development calendar to develop a strong leadership culture and instil new ways of working throughout EU retail stores.
  • Champion induction and onboarding across the business.
  • Maintain comprehensive knowledge of internal pay and benefits structures and relevant external and competitor intelligence to support internal promotion and succession decisions.
  • With support from the Recruitment team, establish competitor benchmarking to help the business attract and retain talent.
  • Ensure compliance with employment law and proactively seek updates.
  • Provide employee relations advice to EU retail teams, applying best practice while balancing commercial and employee needs.
  • Lead the HR team through complex employee relations projects.
  • Use monthly and quarterly reporting to identify and address absence issues.
  • Proactively identify performance issues with managers, recommend a best-practice approach, and provide support as appropriate.
  • Build effective working relationships with external legal teams.

About the Company

Urban Outfitters

Retailer of trendy fashion, home decor

Urban Outfitters sells fashion, home decor, and lifestyle items for young adults through online and physical stores. It curates products from in-house brands, designer collaborations, and exclusive lines like Urban Renewal that feature vintage and upcycled pieces. It differentiates itself with exclusive collaborations, unique vintage/upcycled offerings, and active community engagement. Its goal is to attract and retain a style-conscious audience while driving revenue through direct sales and brand partnerships.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
1970

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