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Emory Healthcare

Academic medical center delivering patient care

Senior Automation Strategist

Business AnalysisConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • Bachelor's degree in Business Administration, Information Technology, Healthcare, or a related field, or equivalent experience.
  • At least 8 years of experience in healthcare or academic environments focused on process improvement, innovation, or technology strategy.
  • Experience building business cases, defining return on investment, and validating value with senior stakeholders.
  • Expertise in business process design, requirements gathering, user story development, and technical documentation.
  • Demonstrated ability to communicate complex technical concepts to varied audiences.
  • Proficiency with PowerPoint, Excel, and visual storytelling techniques.
  • Ability to build collaborative relationships across technical and business functions.
  • Healthcare process improvement experience and financial analysis or analytical capabilities.
  • Ability to define key performance indicators and familiarity with Epic.
  • Experience with Kanban, Scrum, and/or Agile project or product management.
  • Change management experience with large-scale healthcare implementations.
  • Ability to translate requirements to developers and translate technical concepts into business outcomes.
  • Familiarity with robotic process automation and AI automation tools, including UiPath, Blue Prism, or Automation Anywhere.

Responsibilities

  • Quickly understand process workflows within each department.
  • Facilitate process-mapping sessions with subject matter experts to build automation idea pipelines.
  • Identify automation opportunities versus process-redesign opportunities for manual processes, and challenge inefficient processes before automating them.
  • Quantify benefits, estimate effort versus value, define key performance indicators, build executive-level business cases, and prioritize competing opportunities.
  • Facilitate steering committees with business leaders; present to executive leadership, including vice presidents and C-suite stakeholders; handle resistance; and lead difficult conversations.
  • Drive timelines, manage dependencies, track risks, coordinate user acceptance testing efforts and documentation, ensure signoffs, and escalate issues appropriately.
  • Write user stories, process definition documents for robotic process automation development, functional requirements, business exceptions, acceptance criteria, and user acceptance testing scripts.
  • Apply healthcare operations experience, including Epic revenue-cycle work queues, operational metrics, regulatory concerns, and healthcare change management.
  • Lead process change, manage stakeholder expectations, create communications, develop training approaches, and drive usage after go-live.
  • Use Excel to analyze operational metrics, build dashboards, identify trends, and define key performance indicators.
  • Understand APIs, workflow automation, artificial intelligence and intelligent document processing, process automation development lifecycle, and system integrations.
  • Communicate the value of initiatives, translate technical concepts into business outcomes, create executive-ready PowerPoint presentations, and write clear summaries.
  • Independently identify, prioritize, and drive automation opportunities from initial intake through value realization, partnering with developers and solution architects to translate business needs into scalable robotic process automation solutions and measurable operational outcomes.
  • Drive cross-enterprise collaboration, governance, and transformation initiatives related to automation, data, analytics, business intelligence, and artificial intelligence.

Desired Qualifications

  • Healthcare technology business analysis or project management experience.
  • Lean or Six Sigma Green Belt or Black Belt.
  • Project Management Professional certification.
  • Certified Business Analysis Professional certification.
  • Prosci Change Management experience or certification.
  • Azure DevOps experience.
  • ServiceNow experience.
  • Exposure to artificial intelligence or intelligent document processing.
  • Power BI dashboard-building experience.
  • Experience in revenue cycle, patient access, pharmacy, finance, health information management, clinical operations, healthcare consulting, or Epic optimization.

About the Company

Emory Healthcare

Academic medical center delivering patient care

Emory Healthcare provides hospital-based medical care and supports a broad range of health services, from routine treatment to complex medical interventions. The organization combines clinical practice with medical research to advance treatments and patient outcomes. Its approach emphasizes expertise, collaboration, and compassionate care to improve lives inside hospitals and in the wider community. Emory Healthcare differentiates itself through high-quality patient care, active research programs, and a culture that prioritizes excellence and humanity. The overarching goal is to deliver excellent patient outcomes while expanding knowledge through research and education, ultimately improving health outcomes for patients locally and beyond.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Conyers, GA
Founded
2015

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