R

Royal Bank of Canada

Global banking, wealth management, and insurance

Team Operations Lead

Business & StrategyConfirmed live in the last 24 hours
Full-timeVernon, BC, Canada$38k - $60kIn-person

About the Job

Requirements

  • 2-4 years of experience in the full-service brokerage industry or a related service industry.
  • Canadian Investment Regulatory Exam (CIRE).
  • Strong time-management and organizational skills.
  • Strong verbal and written communication skills.

Responsibilities

  • Assist with Client Experience Management and execute the team's Service Plan.
  • Manage the Portfolio Manager's and team's calendar of events, client meetings, holiday coverage, and team meetings and planning sessions.
  • Review and update key team processes, ensure consistent execution, and identify efficiencies.
  • Oversee regulatory or firm-led initiatives that require execution by the team.
  • Lead the team's marketing and communication channels, including websites, LinkedIn, Facebook, brochures, and newsletters, while following brand guidelines.
  • Manage the execution of each team member's roles and responsibilities to support cohesive team operations.
  • Train team members through continuous leadership and by keeping up to date with the firm's available training and development programs.
  • Support the team and clients through the Wealth Management process and maintain an audit of Wealth Management activities and priorities.

Desired Qualifications

  • Knowledge of RBC Dominion Securities' systems and procedures and proficiency with firm technology.
  • Management or Human Resources experience.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

Recently Posted Jobs

Explore more opportunities at Royal Bank of Canada

See more jobs