Senior Technical Product Manager - Multiple Teams

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Sr. Technical Product Manager creates and drives the next generation of medium voltage (MV) products, including Medium Voltage Switchgear (MVS) and Medium Voltage Transformers (MVT), from concept to at-scale global deployment. This role provides a unique opportunity to work at the intersection of power distribution infrastructure and hyper-scale data center growth. The Sr. PM-T applies their expertise to:

- Design, develop, launch, and support MV switchgear and transformer products critical to data center electrical infrastructure
- Lead New Product Introduction (NPI) efforts for MVS and MVT programs, coordinating design validation, prototype builds, testing, and production readiness milestones
- Drive supplier qualification activities, evaluating and onboarding MV equipment suppliers to meet AWS quality, reliability, and capacity requirements
- Identify and execute cost reduction initiatives across the MV product portfolio while maintaining or improving product performance and reliability
- Engage with internal and external Amazon customers and support teams to capture critical medium voltage power distribution needs for current operations, rack roadmaps, and new data center designs
- Utilize those insights to define product requirements, create a product vision, and own the product development roadmap for MVS and MVT programs
- Coordinate between multiple teams to develop business cases that substantiate value, define product prioritization, and outline budget and resources required to implement product roadmaps
- Drive continuous advancements within MV electrical designs and communicate technical direction to Sr. Management
- Own and drive the complete product lifecycle from idea conception through implementation and wide-scale deployment to eventual deprecation
- Work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist

This role works closely with a cross-functional team of Product Design Engineers (PDEs), Product Lifecycle Engineers (PLEs), Structural Engineers, and Technical Program Managers (TPMs). The PM-T partners with PDEs on new product development, collaborates with PLEs on customer engagement and lessons learned, and coordinates with TPMs on first-of-a-kind deployments. The ability to lead across these disciplines without direct authority is critical to success.

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These MV technologies are essential for meeting our customers' expectations for service and value and meeting Amazon's goals for efficiency, speed, and reliability as we continue expanding our data centers at hyper-scale speed. We are a smart team of doers who work passionately to apply advances in data center technology. We will rely on the Sr. PM-T's ability to understand customer needs and build them into the overall product design and strategy. The ideal candidate:

- Is passionate about understanding customers' needs and translating them into MV product requirements
- Has passion for product development, electrical infrastructure design, and medium voltage power distribution equipment
- Is great at solving problems across technical and commercial domains
- Has the ability to lead multiple products and projects at different stages while staying organized
- Earns trust and builds relationships with different stakeholders (e.g., Engineering, Product Development, Finance, Operations, Suppliers)
- Is comfortable addressing and resolving ambiguity
- Recognizes and appreciates diversity of thought and perspectives

Each day the Sr. PM-T will interact with different teams responsible for engineering, product development, finance, integration, and operation of these complex MV technology programs. They prioritize their activities to support data center product development, identify and resolve problems and blockers, and focus on the actions that are most impactful for product success.

This role requires travel of 30%+ to manufacturing facilities, AWS engineering hubs, data center sites, and supplier locations to drive NPI, supplier qualification, and at-scale deployment.

If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale size, this job is for you!

Key job responsibilities
- Manage and own the roadmap for medium voltage switchgear (MVS) and medium voltage transformer (MVT) products designed for Amazon data centers
- Engage with internal and external Amazon customers and support teams to gain insights and capture critical medium voltage power distribution needs for the business today and in the future
- Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for critical segments of the data center MV electrical infrastructure
- Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps
- Lead New Product Introduction (NPI) programs from concept through design validation, testing, and production readiness to ensure on-time product launches
- Drive supplier qualification activities, evaluating and onboarding MV equipment suppliers to meet AWS quality, reliability, and capacity requirements
- Identify and execute cost reduction initiatives across the MV product portfolio through design-to-value, material optimization, and manufacturing process improvements
- Drive continuous advancements and improvements within our data center MV electrical designs, and communicate technical direction to Sr. Management
- Own and drive the complete product lifecycle from idea conception through implementation and wide-scale deployment to eventual deprecation
- Develop product features and deployment strategies to improve profitability and penetration in new applications and use cases
- Work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist


About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree in a technical field
- 5+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Master's degree in electrical engineering or equivalent
- 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 5+ years of experience working with medium voltage electrical equipment (switchgear, transformers, or similar MV products)
- 5+ years of experience in data center, utility, or large-scale industrial power distribution environments
- Knowledge of IEEE, ANSI, IEC, and UL standards related to medium voltage switchgear and transformers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.