Banquets Waiter

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the Role 

The Banquets Waiter is responsible for delivering exceptional food and beverage service during banquets, meetings, weddings, and special events, in line with Four Seasons standards of excellence. This role requires a high level of professionalism, attention to detail, and the ability to work efficiently in a fast-paced, event-driven environment while ensuring a seamless and memorable guest experience. 

What You Will Do 

• Set up, service, and break down banquet rooms and event spaces according to event orders, floor plans, and Four Seasons standards. 
• Serve food and beverages during banquets, meetings, weddings, and special events in a professional, efficient, and friendly manner. 
• Have thorough knowledge of banquet menus, beverage offerings, and event-specific service styles. 
• Anticipate guest needs and respond promptly and courteously to requests during events. 
• Take ownership of guest concerns and act decisively to ensure guest satisfaction when issues arise. 
• Maintain close communication with the Banquets Captain, Supervisor, and culinary team to ensure flawless event execution. 
• Accurately follow service sequences, timing, and presentation standards during plated, buffet, and cocktail-style events. 
• Assist with plate service, food and beverage preparation, and tray service as required. 
• Ensure cleanliness and proper organization of banquet areas, service stations, and back-of-house spaces throughout the event. 
• Adhere to health, safety, hygiene, and food handling standards at all times. 

What You Bring 

• An energetic, professional, and team-oriented attitude with a strong sense of service. 
• One to two years of experience in banquets, events, or Food & Beverage service, preferably in a luxury hotel or resort environment. 
• Strong ability to work under pressure and adapt to changing event schedules and guest needs. 
• Solid knowledge of food and beverage service standards, including plated and buffet service. 
• Excellent communication skills and the ability to collaborate effectively within a large team. 
• Experience using F&B systems and handling POS equipment where applicable. 
• Attention to detail, strong organizational skills, and the ability to follow event specifications accurately. 
• A polished and professional appearance aligned with luxury brand standards. 
• Flexibility to work varying schedules, including early mornings, late evenings, weekends, and holidays. 

Work Experience 

Minimum 2 years of experience in Food & Beverage or Banquets service. 

Education 

Professional / Technician qualification preferred. 

Languages 

Spanish and English required. 
Language Ability: High. 

What We Offer 

• Competitive salary, wages, and a comprehensive benefits package. 
• Excellent training and development opportunities. 
• Complimentary accommodation at other Four Seasons Hotels and Resorts. 
• Complimentary dry cleaning for employee uniforms. 
• Complimentary employee meals. 
• Discounts at our hotel restaurants. 
• Discounts on local services. 
• Possibility of accommodation and transportation to work (at a reduced cost). 

• Mental Health Support: 24/7 access to professional and confidential psychological assistance. 

Schedule & Hours 

Seasonal contract, full time (40 hours per week), with consecutive and rotating shifts based on event schedules, including early mornings, evenings, weekends, and holidays.